Our Reviews

Christina S|2023 GMC Acadia

Confirmed Service Customer

1/22/2025

Scheduled online when I received a coupon. Unable to find any prices on the website for service. Was shocked to hear $160 for an oil change.

1/27/2025

Christina, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (833) 591-0500 so we can assist you further.

Business Response

COLUMBUS, OH

Erica C|2021 Chevrolet Equinox

Confirmed Service Customer

1/22/2025

Long wait time just for an oil change and my pink tire valve cap was lost and not replaced

COLUMBUS, OH

Joseph W|2015 GMC 3500HD Sierra

Confirmed Service Customer

1/22/2025

Was quoted a lil over a thousand an then changed almost 2500 without any consent call heads up... just when truck was done was told they had to do alot more... an thats how he justify robbing me for over double

1/27/2025

Joseph, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 591-0500 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

COLUMBUS, OH

Forrest F|2024 Buick Encore GX

Confirmed Sales Customer

1/31/2025

Salesman was very helpful and was not pushy. I really appreciated that.

Dennis Gonzalez

2/3/2025

Forrest, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Amy P|2025 GMC Acadia

Confirmed Sales Customer

1/27/2025

Dan Fleming was amazing

DANIEL FLEMING

1/30/2025

Amy, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GROVE CITY, OH

Darin R|2025 Buick Envision

Confirmed Sales Customer

1/27/2025

Salesman was very understanding. We didn’t feel any pressure and it felt like an honest experience.

JOSHUA MANTLE

1/30/2025

Darin, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HILLIARD, OH

Teresa R|2022 GMC Terrain

Confirmed Service Customer

1/27/2025

Mr. Price is always welcoming and explains all the details of our service. Everyone is nice and welcoming also.

1/29/2025

Teresa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Joseph H|2021 Buick Envision

Confirmed Service Customer

1/29/2025

On time great advuce

1/30/2025

Joseph, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

DUBLIN, OH

Chadmelinda W|2024 Buick Envista

Confirmed Service Customer

2/3/2025

None

2/4/2025

Chadmelinda, thank you for the high star rating! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

George C|2022 Buick Encore

Confirmed Service Customer

2/3/2025

Great experience except that they did not go over the multipoint inspection

2/5/2025

George, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (833) 591-0500 so we can discuss your experience further. We look forward to hearing from you.

Business Response

COLUMBUS, OH

Charles M|2024 Buick Envision

Confirmed Sales Customer

2/4/2025

Always buy all my vehicles from Dan Fleming, he is always very professional and great to work with.

DANIEL FLEMING

2/5/2025

Charles, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GROVE CITY, OH

Carolyn H|2025 Buick Encore GX

Confirmed Sales Customer

2/12/2025

very nice experience, salesman very kind

JOSHUA MANTLE

2/13/2025

Carolyn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Darian W|2024 Buick Envision

Confirmed Sales Customer

2/15/2025

The team at Wahlberg Chevy are rock stars. They did everything possible to make sure we were taken care of which made me and my wife comfortable with our decision to purchase our new vehicle.

TYLER CARROTHERS

2/17/2025

Darian, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Mark H|2024 GMC 1500 Sierra

Confirmed Service Customer

2/2/2025

I stopped in for the oil change special & after talking with Lenny Ambrose I got some other things done.

2/4/2025

Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PICKERINGTON, OH

Brenda T|2020 Buick Envision

Confirmed Service Customer

2/4/2025

Always exceptional service

2/5/2025

Brenda, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COLUMBUS, OH

Stacy W|2016 GMC Terrain

Confirmed Service Customer

2/12/2025

N/s

2/13/2025

Stacy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Maggie H|2015 GMC Terrain

Confirmed Service Customer

2/13/2025

Appointment scheduled reminder was nice to have. Sometimes we do forget.

COLUMBUS, OH

Joyce P|2023 Buick Encore GX

Confirmed Service Customer

2/14/2025

Took my Buick Encore to Mark Wahlberg’s service department for an oil change and tire rotation. I was very pleased with the promptness and the friendly, courteous, professional atmosphere and the explanation of everything they did to ensure my vehicle is at peak performance. I highly recommend this dealership.

2/15/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLIARD, OH

Crystal B|2023 Buick Enclave

Confirmed Service Customer

2/17/2025

The service on my vehicle was great. Got my car done in 2 days. Thank you

2/18/2025

Crystal, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COLUMBUS, OH

Eugene W|2021 GMC Canyon

Confirmed Service Customer

2/17/2025

Droped my vehicle off on Sunday evening, vehicle was checked in at 7:30am on Monday. Never received a phone call about my vehicle. Called around noon no return call. Called back at 3pm and was told what was wrong with my vehicle and that I don't have a warranty. He informed me that it was going to be around $1,800 and take about a week to be repaired. I told him that I had a extended warranty and he stated that there is no record of it. So I would need to pay first and then get reimbursed from the warranty company. I told him I would call back with the information. Gave him the information and was told that he would call me the next morning. And no phone call tryed to call twice left a message and still no return call. At 11:00 am received a notification on my phone that all system were good with my truck. On the app. Received a call at 11:05am that the parts were covered and it would be ready this afternoon. Went to pick up my vehicle and was told that it was only $900 and some change. Wouldn't give me much information on my vehicle. And I never really liked his tone when speaking with him.

2/22/2025

Eugene, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 591-0500 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

GROVE CITY, OH

Glenn K|2023 GMC Terrain

Confirmed Service Customer

2/16/2025

Awesome staff, always great customer service.

2/17/2025

Glenn, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROSEVILLE, OH

Rosalyn M|2022 GMC Terrain

Confirmed Service Customer

2/16/2025

I've been using your service department for years. I've always received great service. I just love Bill Price.

2/17/2025

Rosalyn, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Adam C|2025 GMC Sierra 1500

Confirmed Sales Customer

2/17/2025

Patrick did great. Sale process was easy as possible and they went above and beyond to make sure I got the truck I wanted.

PATRICK RICE

2/18/2025

Adam, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALENA, OH

Vicki D|2024 Buick Envista

Confirmed Service Customer

2/22/2025

I'm always made to feel like part of the family. The staff are very kind and considerate to me.

COLUMBUS, OH

Martha S|2019 GMC Terrain

Confirmed Service Customer

2/24/2025

Bill is excellent as always

2/25/2025

Thank you for choosing Mark Wahlberg Buick GMC of Columbus as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

GALLOWAY, OH

Michael T|2025 GMC Yukon

Confirmed Service Customer

2/26/2025

Everyone here at MW GMC West Broad St are very helpful. I been having great experience here

2/27/2025

Michael, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HILLIARD, OH

Brad B|2022 GMC Acadia

Confirmed Service Customer

2/26/2025

Great customer service and all around experience.

2/27/2025

Brad, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

GROVE CITY, OH

Kathy H|2016 GMC Terrain

Confirmed Service Customer

2/27/2025

Bill always takes care of my car.

2/28/2025

Kathy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

William C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/28/2025

All went well

3/2/2025

William, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again soon!

Business Response

HILLIARD, OH

Tomas G|2018 GMC 1500 Sierra

Confirmed Service Customer

2/17/2025

My experience was as always, great! What I did not like was the condition my vehicle was left in on the inside! The technician was obviously looking for the tire socket but in doing so removed quite a bit of my personal property out of the center console and just left it thrown in the middle cubbie of my truck.

2/22/2025

Tomas, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 591-0500 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GROVE CITY, OH

Tiana E|2023 Chevrolet Express Cargo Van

Confirmed Service Customer

2/19/2025

It was awesome. Mike was very professional and he had my vehicle ready even earlier than expected.

WESTERVILLE, OH

John And N|2021 GMC 1500 Sierra

Confirmed Service Customer

2/24/2025

Bill in service took excellent care of me and my Sierra truck

2/26/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GROVE CITY, OH

Sarah B|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

2/24/2025

Quick, clean, friendly associates

2/26/2025

Sarah, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HILLIARD, OH

Darwin M|2023 Buick Encore GX

Confirmed Service Customer

2/26/2025

friendly and professional

2/27/2025

Darwin, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GALLOWAY, OH

Guiana L|2025 GMC Terrain

Confirmed Sales Customer

2/26/2025

It could not have been better. Kevin K was my sales person. Kevin was polite, efficient, and took time to explain all about the 2025 GMC Terrain I purchased. Great Place to buy a vehicle. Love my Terrain. The other staff, very nice. I'd recommend Mark Walberg GMC to anyone. Thanks again Kevin K.

KEVIN KLYZA

2/27/2025

We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Thanks for the recommendation, and have an amazing day!

Business Response

SUNBURY, OH

Madelyn Z|2025 Buick Envista

Confirmed Sales Customer

3/3/2025

Wonderful experience!

Patrick Mantle

3/3/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAWARE, OH

Alexis S|2019 Buick Encore

Confirmed Service Customer

3/3/2025

Lenny was awesome!

3/4/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! We hope you have a great day!

Business Response

COLUMBUS, OH

Brad B|2013 GMC 1500 Yukon XL

Confirmed Service Customer

3/3/2025

I have grown to trust and appreciate Bill my service representative. My 2013 Yukon XL is running great 👍🏻

3/4/2025

Brad, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LOCKBOURNE, OH

Monica T|2022 GMC Terrain

Confirmed Service Customer

2/28/2025

- We asked to confirm that the service would be covered before it was performed. We were assured it would be. After the repair was completed it turned out only part of it was covered. - None of our coupons were honored. - Our complimentary oil change in the system was not honored.

3/5/2025

Monica, we regret your most recent visit with us was not up to the standards we strive for. When you have an opportunity, please reach out to us at (833) 591-0500 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

COLUMBUS, OH

David G|2020 Buick Enclave

Confirmed Service Customer

3/3/2025

Everything went well. Bill was helpful as always.

3/4/2025

David, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Andre F|2025 Buick Envista

Confirmed Sales Customer

3/3/2025

It was Great

CHAD GALBRAITH

3/4/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GROVE CITY, OH

Jacqueline W|2020 Buick Encore

Confirmed Service Customer

3/5/2025

Very great Experience

COLUMBUS, OH

Lucy A|2025 Buick Envista

Confirmed Sales Customer

3/5/2025

Dennis was perfect. Very friendly and so very helpful!

Dennis Gonzalez

3/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

COLUMBUS, OH

Harold F|2016 Chevrolet Colorado

Confirmed Service Customer

3/7/2025

Mark Evan’s always takes good care of me.

3/9/2025

Harold, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! We sincerely value your business and look forward to your next visit!

Business Response

GROVE CITY, OH

Roger C|2023 Buick Envision

Confirmed Service Customer

3/8/2025

I had to wait over 2 hours for an oil change and tire rotation, on average I only have to wait about 45 minutes, my advisor told me that they only had one guy working that day and it might take an hour and a half, in good conscience I cannot give 5 stars.

3/10/2025

Roger, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts.

Business Response

COLUMBUS, OH

Latonia G|2014 GMC Terrain

Confirmed Service Customer

3/8/2025

Everyone was professional and respectable and I did not waste super long

3/10/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Robin E|2025 GMC 1500 Sierra

Confirmed Sales Customer

3/10/2025

awesome service

JOHN OKOYE

3/12/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again soon!

Business Response

FINDLAY, OH

Nancy M|2017 Buick Envision

Confirmed Service Customer

3/4/2025

Everyone is so kind and friendly there. If there is a problem and you tell them they take care of it.

3/5/2025

Nancy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Austin W|2025 Buick Enclave

Confirmed Sales Customer

3/10/2025

Josh was awesome and experience was smo

JOSHUA MANTLE

3/11/2025

Austin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ONTARIO, OH

Mark M|2024 GMC Sierra 1500

Confirmed Service Customer

3/12/2025

As always, Prompt ,courteous service

3/13/2025

Mark, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Susan R|2020 GMC 1500 Sierra

Confirmed Service Customer

3/12/2025

Good experience. Service rep was personable. Had the 50,000 mile service done. Had an 11:00 appointment. Got a late start due to training new people so it took longer than expected.

3/13/2025

Susan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Karen M|2025 Buick Envista

Confirmed Sales Customer

3/12/2025

John listened to what I said and there was no wasted time or energy on things I didn't want or couldn't afford. I appreciate a sales person that listens.

JOHN OKOYE

3/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Lori C|2019 GMC Terrain

Confirmed Service Customer

3/12/2025

For some reason, I feel like I'm driving on balloons, like enough air wasn't put in. I sway more then before I came to you.

3/13/2025

Lori, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W JEFFERSON, OH

Joe M|2024 Buick Envista

Confirmed Service Customer

3/12/2025

Excellent service

DUBLIN, OH

Steve B|2020 GMC 1500 Sierra

Confirmed Service Customer

3/12/2025

I appreciated the comprehensive service.

3/13/2025

Steve, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Daniel S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/12/2025

Bill immediately explained the electrical technician called off for today so they wouldn’t be able to look into the tailgate release latch issue for me during this visit. He offered to reschedule but I told him to complete the normal service and I would schedule the tailgate service later.

3/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

ORIENT, OH

David C|2019 Buick Encore

Confirmed Service Customer

3/10/2025

The service was great but seemed to take longer than I was used to.

3/12/2025

David, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Stanese G|2025 Buick Envista

Confirmed Sales Customer

3/11/2025

The Team at Mark Wahlberg was exceptional. They took care of me. I knew what I wanted when I got there and they helped make it happen.

SHENITA SMITH

3/12/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Hellen C|2018 GMC Terrain

Confirmed Service Customer

3/12/2025

the service was excellent. Did my appointment in a great and timely manner. Explained everything my automobile needed before doing it and got my consent to perform it.

COLUMBUS, OH

Vicki H|2024 Buick Envision

Confirmed Sales Customer

3/18/2025

After a recent loss of my husband, Jeff, salesman, helped me through buying a Buick Envision during a difficult time. He showed me respect, patience, empathy and made buying a vehicle easier.

Jeffrey Tucker

3/19/2025

Vicki, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Anthony R|2015 GMC 1500 Sierra

Confirmed Service Customer

3/24/2025

I was never given a timeframe for the service I requested. When I went to drop off my vehicle I was told 1-2 days and it took 4 days. The price quoted to me was wrong. Additional "services" and materials were added to my final bill that was not quoted to me initially even though they were standard and part of the service requested. The service center was not organized. They did not provide any follow up until I called for updates. Unfortunately lost a potential buyer for a customer with a 10 year old vehicle and will be in the market over the next couple of years.

3/29/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (833) 591-0500 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

COLUMBUS, OH

Russell K|2024 Buick Envision

Confirmed Sales Customer

3/24/2025

Very professional salesperson

DANIEL FLEMING

3/26/2025

Russell, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PICKERINGTON, OH

Brooke K|2024 Buick Encore GX

Confirmed Service Customer

3/26/2025

Quick and easy

3/27/2025

Brooke, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HILLIARD, OH

Rich R|2021 GMC Acadia

Confirmed Service Customer

3/14/2025

No problems

3/15/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GROVE CITY, OH

Don R|2021 GMC 1500 Sierra

Confirmed Service Customer

3/17/2025

I was fortunate to get Bill price as my service tech upon my arrival for my service appointment, I have been using Mark Walhburg's GMC service for my truck the last three years and Bill has been by far the most professional service tech to help me. He is professional, thorough, and honest. He represents this dealership well!

3/18/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLIARD, OH

Victor M|2025 Buick Envista

Confirmed Sales Customer

3/17/2025

Great experience

DANIEL FLEMING

3/19/2025

Victor, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

HILLIARD, OH

Deborah G|2020 Buick Enclave

Confirmed Service Customer

3/18/2025

Bill is always very helpful and knowledgeable. He explains everything needed.

3/19/2025

Deborah, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKTOWN, OH

Joey C|2021 Buick Encore

Confirmed Service Customer

3/19/2025

Very excellent service.

3/30/2025

Joey, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Randall P|2020 GMC Terrain

Confirmed Service Customer

3/26/2025

Very helpful

3/27/2025

Randall, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Columbus, OH

Christopher C|2024 GMC Terrain

Confirmed Sales Customer

4/1/2025

Josh Mantle assisted us in our buying experience. He was very patient and informative. It was very refreshing from other dealerships.

JOSHUA MANTLE

4/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again soon!

Business Response

MAINEVILLE, OH

Dale H|2025 GMC 3500HD Sierra

Confirmed Sales Customer

4/1/2025

Purchasing a truck from MW was an excellent experience. Shanita was our sales rep. She was great to work with! Her product knowledge was outstanding. She’s a very nice person and was a lot of fun.

SHENITA SMITH

4/2/2025

We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. We hope you have a great day!

Business Response

LEWIS CENTER, OH

Tyler H|2024 Buick Encore GX

Confirmed Service Customer

4/1/2025

Great, quick service.

4/2/2025

Tyler, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

HILLIARD, OH

Ricky W|2017 Chevrolet Suburban

Confirmed Service Customer

3/26/2025

I went in for an oil change an $2,529.00 later an the thing I asked about never got done left rear turn signal and the front drivers side tier valve stem replaced

3/31/2025

Ricky, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (833) 591-0500 so we can make your experience a positive one.

Business Response

COLUMBUS, OH

Bonny W|2025 Buick Encore GX

Confirmed Sales Customer

3/26/2025

Dan Fleming is a great salesman this is my fourth car I purchased from him. Everyone is so friendly and nice. I will never go anywhere else.

DANIEL FLEMING

3/27/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Jim C|2018 Chevrolet Colorado

Confirmed Service Customer

3/26/2025

Mark was helpful got me in on short notice.

3/27/2025

Jim, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GALLOWAY, OH

Ricardo G|2014 GMC 1500 Sierra

Confirmed Service Customer

3/26/2025

Great experience

3/27/2025

Ricardo, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Helen C|2025 Buick Envista

Confirmed Service Customer

3/26/2025

great service

3/27/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again soon!

Business Response

ZANESVILLE, OH

Ken L|2021 Buick Envision

Confirmed Service Customer

3/28/2025

Personalized

3/30/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GROVE CITY, OH

Francisco N|2025 GMC Sierra 1500

Confirmed Sales Customer

3/31/2025

Excellent

Dennis Gonzalez

4/1/2025

Francisco, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

Business Response

COLUMBUS, OH

Paul S|2024 GMC Sierra 1500

Confirmed Service Customer

3/31/2025

Great customer service.

4/1/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTERVILLE, OH

Robert P|2019 Chevrolet Traverse

Confirmed Service Customer

4/5/2025

Great service, advisor Bill Price is excellent!

HILLIARD, OH

Christopher S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

4/7/2025

Every thing as promised, thank you.

HILLIARD, OH

Reginald O|2020 GMC Terrain

Confirmed Service Customer

4/7/2025

thank you for the excellent repairs to my Terrain and the warranties also provided. I look forward to a long relationship with Mark Wahlberg GMC.

4/9/2025

Reginald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Buick GMC of Columbus. We look forward to your next visit! Take care!

Business Response

GALLOWAY, OH

Karyn G|2025 Buick Envista

Confirmed Sales Customer

4/1/2025

Buying my New 2025 Buick Envista was a great experience. I love my new Buick!!!!!! I definitely would recommend Shenita Smith to sell you your vehicle. The process went smoothly and I so appreciated that Mark Wahlberg you are so lucky to have Shenita apart of your dealership team!!!! I will be recommending your dealership and go buy a Vehicle from Shenita ! Thank you all Karyn G

SHENITA SMITH

4/3/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

JEFFERSONVILLE, OH

Kimberly B|2024 Buick Envision

Confirmed Sales Customer

4/2/2025

Jeff was great to work with and everyone else I contact were really nice.

Jeffrey Tucker

4/5/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Charles H|2025 GMC Sierra 1500

Confirmed Sales Customer

4/7/2025

Josh and Nick accommodated my limited time to close the deal and sign the papers.

JOSHUA MANTLE

4/9/2025

Charles, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GROVE CITY, OH

Jeni S|2025 Buick Enclave

Confirmed Sales Customer

4/7/2025

Josh at the Columbus Broad st location was fantastic! He was informative, attentive and made us feel we were his priority. Will definitely be back for future purchases!

JOSHUA MANTLE

4/9/2025

Jeni, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! We sincerely value your business and look forward to your next visit!

Business Response

GROVE CITY, OH

Ryan C|2025 GMC Canyon

Confirmed Sales Customer

4/7/2025

Working with Dennis was great. Great communicator even offered to help on his days off or after hours (I refused that offer).

Dennis Gonzalez

4/9/2025

Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Aidan F|2024 Buick Envista

Confirmed Service Customer

4/8/2025

The service time was very respectful and well-mannered while making sure my Buick was in tip-top shape in a 7500 mile maintenance.

Grove City, OH

Brenda B|2025 Buick Envista

Confirmed Sales Customer

4/10/2025

I had a very nice day with Ricardo who helped me in buying my very first Buick. He was friendly and very knowledgeable about my Envista and did an excellent job of helping to set up all the features of this fabulous car. Thanks to Ricardo and also to John.

Ricardo Cisneros-Romo

4/10/2025

Brenda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ENGLEWOOD, OH

Nancy B|2024 GMC Acadia

Confirmed Sales Customer

4/7/2025

We worked with Kevin K. he was very informative and patient with us. Then entire team there has re-built my confidence in buying from GM again. Thank you! I look forward to many more good years there1

KEVIN KLYZA

4/9/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLIARD, OH

Donald Z|2025 Buick Envista

Confirmed Sales Customer

4/7/2025

Good selection of cars. Knowledgeable and responsible salespeople and financial team. Did not feel pressured to purchase or drive.

JOSHUA MANTLE

4/10/2025

Donald, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Annette B|2016 Buick Encore

Confirmed Service Customer

4/9/2025

Good

4/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

OBETZ, OH

Allison Z|2025 GMC Terrain

Confirmed Sales Customer

4/9/2025

Nothing but a great experience. From Brian to Marc everyone was first class

Marc Finch

4/10/2025

Allison, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PLYMOUTH, MI

David M|2018 GMC Acadia

Confirmed Service Customer

4/10/2025

Service department and advisors were extremely professional and friendly.

COLUMBUS, OH

Cynthia F|2016 Buick LaCrosse

Confirmed Service Customer

4/13/2025

I was able to schedule a convenient appointment and have my vehicle serviced promptly. Friendly and courteous attention to my needs and requests :)

4/14/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again soon!

Business Response

COLUMBUS, OH

Lindsey P|2020 GMC Acadia

Confirmed Service Customer

4/13/2025

Overpriced and try to oversell services you need on car. Quoted me $1000 for 60000 mile “maintenance services” and when I said no to most of them, I felt like they were annoyed because they didn’t get the sale/money. On top of that, it took them almost 3 hrs to do an oil change, tire rotation, and balance. They claimed my alignment was off so I made the mistake and agreed to pay for a realignment. Then when they finally finished, I drove away and noticed my wheel was cocked right in order to drive straight. I took a video because I figured they wouldn’t believe me. I turned around and brought it right back and spent another 30 min there while they realigned my wheels again (which honestly didn’t seem misaligned to me prior to the service but it’s my mistake for agreeing to it) . I would never go back here for a service. Overpriced, time consuming, and like every car dealership they try to oversell services.

4/18/2025

Lindsey, we truly appreciate your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (833) 591-0500 so we can work towards a resolution.

Business Response

DUMFRIES, OH

Morene C|2023 Buick Encore GX

Confirmed Service Customer

4/11/2025

I was assisted by Lenni and he was very professional and friendly.

COLUMBUS, OH

Rose L|2024 GMC Terrain

Confirmed Service Customer

4/11/2025

Very efficient service. We especially liked the shuttle service, and the shuttle driver (Brian) was very nice and accommodating. This service is a real plus to customers as the waits can sometimes be long and boring. Thank you.

4/13/2025

Rose, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BELPRE, OH

Jessica L|2025 Buick Envision

Confirmed Sales Customer

4/12/2025

Fantastic experience. Got exactly what I wanted.

DANIEL FLEMING

4/14/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus, and we hope to see you again soon!

Business Response

COLUMBUS, OH

Salvador C|2020 GMC 1500 Sierra

Confirmed Service Customer

4/14/2025

Received what I needed.

HENDERSON, NV

Charles V|2025 GMC Acadia

Confirmed Service Customer

4/14/2025

I had ordered an LPO item (illuminated sill plates) fro my 25 Acadia Denali. They came to the dealership within one day. I made an appointment with my service advisor Bill Price who was able to get me in quickly. The sill plates were installed within a couple of hours and they look great! I can always rely on the Service Dept. @ Mark Wahlberg Buick/GMC to get the job done right the first time everytime. Great group of folks. they are always a pleasure to deal with.

4/15/2025

Charles, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLOWAY, OH

Mary G|2022 Buick Encore

Confirmed Service Customer

4/17/2025

Got right in as promised and service was great

4/18/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Lucy A|2025 Buick Envista

Confirmed Service Customer

4/18/2025

Brand New car - battery died within 1st month of purchase! Front grill part at tow broke off 1st day! Service ordered wrong part & order again only to not get full part! So still my front is not fixed and it's almost 2 months later. Been to shop 3 times & today will be 4th!!!! Who is paying for my Time & Gas????? I've never experience so much incompetency in my life and I've dealt with Volvo - Hondas and I traded a Mercedes and this is ridiculous!! I would not refer anyone Nicole here and I will not be buying another car from here and the sad thing is my family buys cars here and comes here. This is terrible cause it was recommended a great shop a great store to buy your car from, but I have had the worst experience ever! So we're not done yet ask me again and see how the day goes..

4/24/2025

Lucy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 591-0500 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

COLUMBUS, OH

Stephen Y|2021 GMC 1500 Sierra

Confirmed Service Customer

4/13/2025

Um, no. Nothing to tell.

4/14/2025

Stephen, we really appreciate your positive review!

Business Response

COLUMBUS, OH

Kenneth T|2023 GMC Acadia

Confirmed Service Customer

4/13/2025

Quick service

4/14/2025

Kenneth, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

John M|2024 Buick Encore GX

Confirmed Service Customer

4/14/2025

Another great experience at this dealership. Fast. Efficient. Thorough. Service representative Lenny was fantastic as always.

4/15/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Jeffrey E|2025 GMC Yukon XL

Confirmed Sales Customer

4/14/2025

Was met outside by Chris Sparks, who showed a few different vehicles. Chris then quickly got a a couple test drives in which we found the one. Chris took care of everything making our experience pleasant. After doing finance Chris spent more time with us explaining all the features on the screen and of the vehicle it’s self. Thanks Jeff and Rebecca

Chris Sparks

4/15/2025

We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. We hope you have a great day!

Business Response

GROVE CITY, OH

Steven H|2017 Buick LaCrosse

Confirmed Service Customer

4/14/2025

Bill Price is the best. He always does a great job seeing to my service needs.

4/15/2025

Thank you for choosing Mark Wahlberg Buick GMC of Columbus as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

GALLOWAY, OH

Frederick S|2023 Buick Envision

Confirmed Service Customer

4/17/2025

Service advisor horrible, untrustworthy, needs training or hes a raceist. I'm here for an oil change. He responded 940.00 dollars. It angered me, i had to askwhat are you talking about. His responded you denied 15000 mile service. What a way to start

COLUMBUS, OH

Carol S|2021 GMC Acadia

Confirmed Service Customer

4/17/2025

Friendly, courteous, paid attention to what we wanted.

4/18/2025

Carol, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

Business Response

GROVE CITY, OH

Brandi W|2024 Buick Envista

Confirmed Service Customer

4/18/2025

It was pleasant, informative, and efficiently quick.

4/20/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GAHANNA, OH

Dude P|2024 GMC Acadia

Confirmed Service Customer

4/21/2025

Easy check in, quick service, easy check out.

4/22/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

HILLIARD, OH

Takeesha R|2021 Chevrolet Tahoe

Confirmed Service Customer

4/21/2025

Great customer service

4/22/2025

Takeesha, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Cary P|2025 Buick Enclave

Confirmed Sales Customer

4/21/2025

Sales person Chris Sparks did a 5 star job. Dealership support from the documentation side was not so good as we were there almost 3 hours doing a cash transaction. Finally the sale's manager called over another transaction documentation person from the Wahlberg dealership across the street.

Chris Sparks

4/22/2025

Cary, thank you for taking the time to leave us feedback about your experience with us. Here at Mark Wahlberg Buick GMC of Columbus, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (833) 591-0500 to discuss ways we can better serve you in the future.

Business Response

MOUNT VERNON, OH

Stephen B|2016 GMC Terrain

Confirmed Service Customer

4/21/2025

In for routine annual servicing of my 2016 Terrain. Oil and filter plus tire rotation. Air pressure sensor on right front tire needed replaced, and windshield wipers blades (F+B). William Price welcomed me, and I waited. I looked at the new terrains (too many computer parts) and drank some coffee. Shortly my car was ready-No Problems-Quick service. Thanks, Stephen

4/22/2025

Stephen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

COLUMBUS, OH

David M|2025 GMC Canyon

Confirmed Sales Customer

4/21/2025

I have bought many cars and this was by far the easiest, the quickest, the simplest, most pleasant car buying experience of them all.

Patrick Mantle

4/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Mike R|2019 Chevrolet Colorado

Confirmed Service Customer

4/22/2025

Coming in with something wrong with my Colorado truck they handled it quickly and accurately. Really appreciate it!

4/24/2025

Mike, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

GALLOWAY, OH

Jane B|2023 Chevrolet Tahoe

Confirmed Service Customer

4/23/2025

It was really fast and very professional. Bill Price is the best as usual!

COLUMBUS, OH

Stephen S|2024 GMC Sierra 1500

Confirmed Service Customer

4/23/2025

On time, service check in was smooth, and service advisor was friendly

4/25/2025

Stephen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MANSFIELD, OH

Crystal B|2022 Buick Envision

Confirmed Service Customer

4/28/2025

The guys always take good care of me I could not as for better service department

4/29/2025

Crystal, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Nick D|2024 GMC Canyon

Confirmed Service Customer

4/19/2025

Tried overcharged for a basic oil change $1000

4/25/2025

Nick, thank you for taking the time to leave us your honest feedback. Please contact us at (833) 591-0500 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

UPPER ARLNGTN, OH

Susan G|2020 Buick Encore

Confirmed Service Customer

4/23/2025

Bill Price is always the Service Person to deal with, personable, accommodating and very informative.

4/23/2025

Susan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DUBLIN, OH

Tim D|2022 GMC Canyon

Confirmed Service Customer

4/23/2025

got me in and out. did upsell on service but i expected as much

COLUMBUS, OH

Robert T|2025 Buick Envista

Confirmed Sales Customer

4/28/2025

Tey were all very friendly and helpful

Jeffrey Tucker

4/29/2025

We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. We hope you have a great day!

Business Response

COLUMBUS, OH

Becky O|2024 Buick Enclave

Confirmed Service Customer

4/29/2025

I was 100% told by my salesman and financial representative when I did my paperwork that I would be receiving a free oil change by the dealership along with one from GM. When I went to get my oil change Dan Lynch who was apparently in charge that morning made me feel so uncomfortable and it was very apparent that he didn't care what I had to say. I am a 60 some year old woman who has no reason to lie and I purchased my vehicle in good faith and even told others how happy I was with my salesman Dan Fleming. I did receive a message on my phone from Dan and I did not respond, the damage was already done and I would NOT PURCHASE another vehicle from this dealership.

5/4/2025

Becky, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (833) 591-0500. We look forward to hearing from you.

Business Response

W JEFFERSON, OH

Jose B|2022 GMC Yukon XL

Confirmed Service Customer

4/29/2025

Mark was nice explained everything and is very cordial.

4/30/2025

Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! We look forward to your next visit! Take care!

Business Response

HILLIARD, OH

Gordon J|2023 Buick Envision

Confirmed Service Customer

4/29/2025

Always a good experience when I have my vehicles serviced here.

GROVE CITY, OH

Jay J|2017 GMC Yukon

Confirmed Service Customer

4/30/2025

Service was fast, not alot of wait time. Stuff never very friendly. Could use some improvement or training.

5/1/2025

Jay, we regret to hear that you had this experience with us. Here at Mark Wahlberg Buick GMC of Columbus, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (833) 591-0500 to discuss ways we can better serve you in the future.

Business Response

HILLIARD, OH

Jessica E|2021 Buick Envision

Confirmed Service Customer

4/30/2025

.

5/2/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COLUMBUS, OH

Monica W|2022 Buick Encore GX

Confirmed Service Customer

5/5/2025

No comment

5/7/2025

Monica, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COLUMBUS, OH

Sabrina H|2025 Buick Encore GX

Confirmed Sales Customer

5/5/2025

Everyone was so helpful and so nice. Treated you just like family. Everyone was friendly and eager to help you.

Uriel Trujillo

5/7/2025

Sabrina, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MOUNT STERLING, OH

Heidi C|2020 GMC 1500 Sierra

Confirmed Service Customer

5/9/2025

My appointment was for an oil change at 3 & I dropped my truck. I was told by Lenny that I would get a call when it was done. At 5:30 I text the number that I received a text from saying that I could get updates. No response. At 6:15, I had to get an Uber to get back to the dealership so I called & was told it was done. This is unacceptable.

5/11/2025

Heidi, we regret to hear that you had this experience with us. Here at Mark Wahlberg Buick GMC of Columbus, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (833) 591-0500 to discuss ways we can better serve you in the future.

Business Response

GROVE CITY, OH

Charles V|2025 GMC Acadia

Confirmed Service Customer

5/9/2025

I brought my 2025 GMC Acadia in to have an accessory item (puddle lamps) installed. Bill Price and Mark Evans worked as a team in get me scheduled and checked out . The installation looks great, and the accessory performs as it should. The Service Dept. group (advisors and technicians) do a fantastic job of working with the customer to ensure repeat business. Loyalty matters at Mark Wahlberg Buick/GMC.

GALLOWAY, OH

Alan M|2023 Buick Encore GX

Confirmed Service Customer

5/12/2025

Was great no problems

5/14/2025

Alan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PICKERINGTON, OH

Scott M|2024 GMC Terrain

Confirmed Service Customer

5/12/2025

Great service!

5/14/2025

Scott, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Galloway, OH

Margaret C|2022 Buick Encore GX

Confirmed Service Customer

5/12/2025

Regular maintanence - done efficiently.

5/13/2025

Margaret, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Robert L|2025 GMC Terrain

Confirmed Sales Customer

5/1/2025

Kevin was very friendly and knowledgeable and the process was very smooth.

KEVIN KLYZA

5/2/2025

Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

PICKERINGTON, OH

Alissa B|2023 GMC Terrain

Confirmed Service Customer

5/5/2025

Fast and friendly service. Got a couple extra things completed even.

5/6/2025

Alissa, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Mark A|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

5/9/2025

Jeff Tucker was great - was patient, as Iwe first talked about the truck over a month prior, before we finally finished the deal. Helped me thru the new features of the truck and actually showed me a few things that I probably would not have discoverd.. New to the CMH area but have found my dealership. Thanks again.

Jeffrey Tucker

5/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

GROVE CITY, OH

Kisha O|2024 GMC Terrain

Confirmed Sales Customer

5/9/2025

The sales person was great, as well as well as the finance people.

Jeffrey Tucker

5/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LONDON, OH

August P|2019 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Took care of my issue quickly with no appointment.👍

5/13/2025

August, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Timothy G|2024 GMC Terrain

Confirmed Service Customer

5/12/2025

got me in and out, also offered to run my car thru the car wash.

5/13/2025

Timothy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GROVE CITY, OH

Delois P|2024 GMC Terrain

Confirmed Service Customer

5/16/2025

great service

COLUMBUS, OH

Aimee F|2017 GMC Acadia

Confirmed Service Customer

5/19/2025

I made an appointment bc my service engine light was on and it was scheduled as an oil change. I had to scramble to make arrangements to then leave my car. It took 4 days, not including the weekend, to diagnose an issue that, bc I’ve had this part replaced before, should have been a quick and easy diagnosis. I was also told it would take 5 hours to replace and my car would need programmed. Again, I’ve had this part replaced before and knew that wasn’t the case. You wanted to then charge $1000 for labor when I knew I could get it replaced for $200. I was jerked around, lied to and treated very poorly. I will not be back for service or when I’m ready to purchase a new car.

5/24/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (833) 591-0500 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

HILLIARD, OH

Rita J|2024 Buick Envista

Confirmed Service Customer

5/12/2025

Extremely efficient

5/13/2025

Rita, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Kathleen H|2017 GMC Terrain

Confirmed Service Customer

5/12/2025

Always great service

5/13/2025

Kathleen, thank you for choosing Mark Wahlberg Buick GMC of Columbus as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHAWNEE HILLS, OH

Katrina B|2024 GMC Acadia

Confirmed Sales Customer

5/14/2025

Brad was exceptional. Friendly. Professional. Knowledgeable. I always enjoy my experience at this dealership.

BRAD HEIZER

5/15/2025

Katrina, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

PICKERINGTON, OH

Sandra H|2020 GMC Terrain

Confirmed Service Customer

5/17/2025

Very welcoming, gave advice on trip to west coast when I asked what I needed to do to get theGMC ready for the trip.

5/19/2025

Sandra, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Janie L|2017 Buick Enclave

Confirmed Service Customer

5/18/2025

Mark Evans was great!! However….. The courtesy driver needs a lesson in courtesy! I didn’t really care to hear his political opinions!! But since he decided to share his, I felt the need to share mine! It was an interesting ride home to say the least!!! If everyone at Wahlberg’s feels the same as he does, I won’t be back!!!!

5/19/2025

Janie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Tim H|2023 Chevrolet Colorado

Confirmed Service Customer

5/20/2025

Great service they got my truck fixed on a very short notice.

5/21/2025

Tim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

George C|2022 Buick Encore

Confirmed Service Customer

5/21/2025

It was really great got my vehicle diagnosed and fixed same day :-) they are amazing.

5/22/2025

George, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Julie S|2024 GMC Terrain

Confirmed Service Customer

5/21/2025

Bill is always so nice and helpful whenever I bring in my car. Answers any and all questions professionally to my satisfaction.

5/22/2025

We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Robyn L|2024 Buick Envision

Confirmed Service Customer

5/22/2025

Easy and fast

5/23/2025

Robyn, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

HEBRON, OH

Megan W|2025 Buick Enclave

Confirmed Sales Customer

5/22/2025

Salesman Dan Fleming was friendly & extremely knowledgeable and an absolute pleasure to work with. We test drove several vehicles from other dealers but came back to MW to specifically work with Mr. Fleming. We had specific needs in a vehicle & worked patiently to ensure our needs & requests were accommodated. The finance process was seamless. We drove away with our purchase so very appreciative of his time and energy that made this transaction a pleasurable experience. We will highly recommend Mr. Dan Fleming to anyone seeking a GMC / Buick product.

DANIEL FLEMING

5/23/2025

Megan, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! Thanks again for the recommendation, and have an amazing day!

Business Response

LOCKBOURNE, OH

Darius B|2025 Buick Envista

Confirmed Sales Customer

5/22/2025

Everything went great & special thanks to my sales lady. God bless!

SHENITA SMITH

5/23/2025

Darius, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Joseph C|2025 GMC Acadia

Confirmed Sales Customer

5/26/2025

Purchased a new vehicle

JOHN OKOYE

5/26/2025

Joseph, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Christine F|2017 GMC Acadia

Confirmed Service Customer

5/26/2025

Gave the recommendations needed to fix my car

5/26/2025

Christine, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Business Response

Columbus, OH

Lee H|2022 Buick Envision

Confirmed Service Customer

5/26/2025

Bill Price always does a great job for me

5/27/2025

Lee, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Sarah C|2025 Buick Enclave

Confirmed Sales Customer

5/26/2025

Completely satisfied

JOSHUA MANTLE

5/27/2025

Sarah, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again soon!

Business Response

OAK HILL, OH

Eric F|2016 GMC 1500 Sierra

Confirmed Service Customer

5/29/2025

I scheduled an appointment for Thursday at 9AM, but no one even looked at my vehicle until the following Wednesday. What’s the point of setting an appointment if it's not going to be honored? On top of that, I was charged $180 for a diagnostic, only to be told there were no error codes and that I "probably" have a bad transmission — essentially a guess with no real diagnosis. This experience was extremely disappointing and felt like a waste of time and money. You've lost future service business as well as any chance of selling me a new truck.

6/3/2025

Eric, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (833) 591-0500 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

COLUMBUS, OH

Elaine D|2021 Buick Encore GX

Confirmed Service Customer

5/21/2025

Lenny in Service was helpful and understanding of my concerns and budget. Definitely recommending and will be a repeat customer.

5/23/2025

Elaine, we're happy to hear you had such a positive experience with Lenny! Thanks for the recommendation, and have an amazing day!

Business Response

COLUMBUS, OH

Thomas B|2022 Buick Enclave

Confirmed Service Customer

5/25/2025

The oul change went on schedule.

ORIENT, OH

Christopher S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

5/26/2025

Fast friendly service as promised.

5/26/2025

Christopher, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HILLIARD, OH

Matthew S|2024 Buick Envista

Confirmed Service Customer

6/2/2025

Everything was great

6/3/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GALLOWAY, OH

Annette M|2021 Buick Encore GX

Confirmed Service Customer

6/2/2025

Great customer service. Love the text updates. Shuttle service was very helpful.

6/3/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CARDINGTON, OH

Barbara N|2025 Buick Envista

Confirmed Service Customer

6/3/2025

Mark Evans was very professional, friendly, and helpful.

6/4/2025

Barbara, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

HILLIARD, OH

B H|2013 Chevrolet Cruze

Confirmed Service Customer

6/4/2025

fantastic ...switch hands ...your doing great

6/5/2025

Thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! We look forward to your next visit! Take care!

Business Response

WAHSTION COURT HOUSE, OH

Kathy K|2023 GMC Acadia

Confirmed Service Customer

6/4/2025

As always, great service. They couldn't find what was wrong, but said bring back if my issue continues.

6/5/2025

Kathy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GROVE CITY, OH

Peter B|2023 GMC Sierra 1500

Confirmed Service Customer

6/4/2025

Service team were great in explaining the time and type of service required by the service bulletin/recall. Service was complete in a very timely fashion. Above and beyond! Great work to insure that my expectations were met!

6/5/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LYNN HAVEN, FL

Michael K|2025 GMC Acadia

Confirmed Sales Customer

6/9/2025

Very accommodating helpful and respectful

JOSHUA MANTLE

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

PORT CLINTON, OH

Christina S|2023 Buick Envision

Confirmed Service Customer

6/9/2025

Because I made an error and scheduled my oil change the wrong location. I didn’t realize it and showed up where I thought I had my appointment. Bill was amazing and was able to squeeze me in for the oil change.

6/10/2025

Christina, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Cayetano B|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/9/2025

I always receive friendly service. They communicate well and my cars are ready at the promised time.

COLUMBUS, OH

Kristen F|2019 Buick Encore

Confirmed Service Customer

6/11/2025

The service was fine. The staff was fine. What wasn’t fine to me is that I felt blind-sided and like I was being taken advantage of regarding the services that were being “offered” to me, specifically with the high cost and being up-charged for services I did not need at the time. When going over what was to be done to the car, it was “ We’re going to do x,y,z today and the total will be about $506.” I went in for an oil change, and I had just spent a significant amount of money for my 50,000 mile check-in. I had only driven about 4,000 miles since then. I declined some services and still spent $330 when I was expecting to spend about $100-$120. I did not leave happy. I understand that you all need to make money. I looked up the filters that were used and the up charge for costs here are quite high. I’m most upset that you all framed my “required services” as “necessary” when they truly weren’t. I would have preferred that you be up-front and honest and say “hey, I know we’re doing an oil change. Here’s the cost for that with labor and materials. We are also offering these other services and here’s why.” I felt taken advantage of when I visited this dealership.

6/16/2025

Kristen, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 591-0500 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

COLUMBUS, OH

John S|2023 GMC Terrain

Confirmed Service Customer

6/11/2025

Timely and friendly

6/12/2025

John, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Patricia T|2025 Buick Envision

Confirmed Sales Customer

6/11/2025

I had called the dealership because I had seen a vehicle that I wanted to test drive. I was asked what time I would like to come and when I showed up at that time my salesman, Ricardo was there to greet me before I got out of my car. Everyone at the dealership was friendly and accommodating and professional. I would recommend Mark Wahlberg GMC, Buick.

Ricardo Cisneros-Romo

6/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLOWAY, OH

Ryan F|2026 GMC Terrain

Confirmed Sales Customer

6/2/2025

I visited Mark Wahlberg Buick GMC on May 27th. At the time, I was still waiting on my total loss payout for my 2018 GMC Terrain and wasn’t quite sure when the funds would arrive. About a week prior, I had sat in a 2026 Terrain at a dealership closer to my home in Delaware, Ohio. Unfortunately, the experience there left a bad taste in my mouth — the sales associate didn’t listen to what I wanted, kept trying to push a Chevy Equinox instead, and even asked if I was married (I'm not). The whole interaction just felt tone-deaf and left me discouraged. That all changed when I came into Mark Wahlberg with my friend and was greeted by Jeff Tucker. I told him what I had been looking at, and he immediately let me test drive — what turned out to be — my future 2026 Terrain. During our conversation, I shared my frustrating experience at the other dealership, and Jeff really listened. That alone left a great impression. As the week went on and things started coming together on the insurance side, I reviewed the dealership contacts I had gathered — and Jeff’s name stood out. The positive experience I had with him, along with the digital DOT card he gave me (seriously, that was a boss move), made it super easy to reach out again when I was finally ready to get serious about the purchase. Out of everyone I had spoken with, Jeff was the only one who actually tried to work with me based on what I wanted. The other dealers barely engaged — some didn’t even try to find something in their inventory. Jeff was straightforward, communicated clearly, and added a personal touch every step of the way. I even sent him a picture of me in a tutu (long story, nothing weird, promise lol), and instead of brushing it off, he shared a personal story that connected with why I was in it. That human moment made a big difference. On May 31st, Jeff and I hit a number that worked for both of us — and funny enough, it ended up being the same car I test-drove the first time around. I had to talk myself into going with a CVT transmission, but Jeff never once pressured me or tried to steer me toward a different vehicle. He respected my process the whole way. Another thing that stood out: when I came to finalize the deal, I still had my rental and was trying to figure out how I’d get back to the dealership after returning it. After we wrapped up the purchase, Jeff told me I could leave my rental at Mark Wahlberg and Enterprise would pick it up Monday. That was such a relief. I didn’t love the rental, and being able to drive away in my brand-new car instead of returning in a cramped sedan meant a lot. That moment really capped off the experience for me. I also want to give a shoutout to John Wilson in finance. I’m 37, and while I’ve owned cars before, this was my first real car negotiation. In the past, I either paid cash or had to take a bad deal on financing with no down payment. So yeah, I was nervous walking into the finance office — especially since my last experience at another GMC dealership made me feel like I should be grateful just to be there. John never made me feel that way. In fact, he went to bat for me when my bank was trying to charge me a fee to pull my funds for the deal. He walked me through the add-ons, explained everything clearly, and gave real, honest advice. At one point, he even suggested I not get GAP coverage through the dealership since I wasn’t financing with them and instead said to get it through my bank. Not trying to drop a dime on John or anything — just being real. That kind of honesty and transparency built serious trust, and because of that, I was more open to upgrading the warranty I chose. That says a lot. Look — I get that Mark Wahlberg Buick GMC is a business, and at the end of the day, businesses have to make money. But how you make that money makes all the difference. Not once did I feel pressured, misled, or pushed into something I didn’t need. This was, hands down, the best car-buying experience I’ve ever had. When friends or family are in the market for a vehicle, I’ll be singing the praises of Mark Wahlberg Buick GMC. Thank you again for helping me buy my first brand-new car. It’s a big milestone — and you made it an amazing one.

Jeffrey Tucker

6/3/2025

Ryan, we appreciate you taking the time to leave us this feedback. Here at Mark Wahlberg Buick GMC of Columbus, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (833) 591-0500 to discuss ways we can better serve you in the future.

Business Response

DELAWARE, OH

Ronald M|2023 GMC Sierra 1500

Confirmed Service Customer

6/2/2025

Requested service was provided quickly in a professional manor

6/3/2025

Ronald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

John S|2025 GMC Sierra 1500

Confirmed Service Customer

6/2/2025

I had my oil changed and tires rotated. It was the first service for my truck. I purchased it in January.

6/4/2025

John, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! We look forward to your next visit! Take care!

Business Response

LOCKBOURNE, OH

Terry P|2023 Buick Encore GX

Confirmed Service Customer

6/3/2025

Had trouble reaching service advisors for two days, would not answer the phone or return my messages.

6/4/2025

Terry, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

LOCKBOURNE, OH

Bruce B|2020 GMC 1500 Sierra

Confirmed Service Customer

6/9/2025

Took the truck in for a service engine light. They diagnosed it ordered the part and fixed it.

6/10/2025

Bruce, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLSBORO, OH

Nicholas V|2025 GMC Yukon XL 1500

Confirmed Sales Customer

6/11/2025

Fantastic experience. Highly recommended.

Jeffrey Tucker

6/12/2025

Nicholas, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

Business Response

BEXLEY, OH

Carol G|2021 Buick Enclave

Confirmed Service Customer

6/12/2025

Always get great service. Haven't had any reason to complain. Everyone is always very nice. Bill always takes good care of my car needs.

GROVE CITY, OH

Colleen B|2020 Buick Enclave

Confirmed Service Customer

6/16/2025

service department is excellent, particularly Lenny!

6/17/2025

Colleen, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

WASHINGTON COURT HOUSE, OH

Michael M|2025 Buick Encore GX

Confirmed Sales Customer

6/20/2025

Danny Lynch is the very best and Nina smith rates as the kindest person in the world also John who had me sign all the papers rates right up there with Danny and Nina. I don't know if you could have any better people working @ mark wahlberg Buick GMC

SHENITA SMITH

6/23/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DUBLIN, OH

Karyn G|2025 Buick Envista

Confirmed Service Customer

6/22/2025

Got an oil change and tires rotated. Love my New Buick Envista. Customer service 5 stars! Thank you for your kindness

JEFFERSONVLLE, OH

Richard M|2025 GMC Canyon

Confirmed Sales Customer

6/23/2025

Great experience ,

DANIEL FLEMING

6/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

SAINT CLAIRSVILLE, OH

William R|2026 GMC Terrain

Confirmed Sales Customer

6/25/2025

As expected.

SHENITA SMITH

6/26/2025

William, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLACKLICK, OH

Tonda G|2018 Buick Envision

Confirmed Service Customer

6/25/2025

They are efficient, professional, timely and reasonably priced.

DUBLIN, OH

Roger C|2023 Buick Envision

Confirmed Service Customer

6/25/2025

Service team was courteous and helpful

6/26/2025

Roger, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLIARD, OH

Julius P|2024 Chevrolet Malibu

Confirmed Service Customer

6/26/2025

cordial,professional

COLUMBUS, OH

Christina M|2019 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Great experience as always! Great service and very kind

6/29/2025

Christina, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Steven B|2025 GMC Yukon XL

Confirmed Service Customer

6/29/2025

Fantastic sales Rep and Brian Bartz did a great job getting us set up with Dave. Both people were instrumental in getting us what we wanted.

6/30/2025

Steven, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLAYTON, NC

Heath S|2025 GMC Sierra 1500

Confirmed Sales Customer

6/30/2025

Dan Fleming was awesome to work with and made my trade in process very smooth and fast.

DANIEL FLEMING

7/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

DRESDEN, OH

Erin C|2024 GMC Terrain

Confirmed Service Customer

6/30/2025

Service was excellent all issues addressed

7/1/2025

Erin, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

GROVE CITY, OH

Hellen C|2018 GMC Terrain

Confirmed Service Customer

6/30/2025

The staff was excellent and the service team was excellent

COLUMBUS, OH

Joseph H|2021 Buick Envision

Confirmed Service Customer

6/12/2025

Great service

DUBLIN, OH

Gregorio R|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/16/2025

Josh was great from the minute he introduced himself. His expertise and professionalism was excellent.

JOSHUA MANTLE

6/18/2025

Gregorio, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Candi K|2013 GMC Terrain

Confirmed Service Customer

6/22/2025

My care was fixed

COLUMBUS, OH

Donna R|2012 GMC Terrain

Confirmed Service Customer

6/25/2025

Received the service needed. But, I do not like being charged a fee to use my GM Master Card!

COLUMBUS, OH

Daniel F|2024 Buick Envision

Confirmed Service Customer

6/25/2025

Very efficient and fast Bill Price is always so nice.

6/25/2025

Daniel, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANAL WINCHESTER, OH

Tragina N|2024 GMC Canyon

Confirmed Sales Customer

6/25/2025

Dennis knocked it out of the park with customer service! This is by far the easiest, low pressure vehicle purchase I’ve ever encountered! Dennis and Dustin were amazing to work with! Thanks!

Dennis Gonzalez

6/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Buick GMC of Columbus

Business Response

SPRINGFIELD, OH

Larry J|2024 GMC Canyon

Confirmed Service Customer

6/25/2025

Quick service, no drama.

6/26/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

CANAL WINCHESTER, OH

Brian C|2025 GMC Canyon

Confirmed Service Customer

6/25/2025

No pressure sale, met all my needs, easy financing process

6/26/2025

Brian, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CANAL WINCHESTER, OH

Paul S|2024 GMC Sierra 1500

Confirmed Service Customer

6/30/2025

Friendly and quick. Clean and friendly atmosphere.

WESTERVILLE, OH

John And N|2021 GMC 1500 Sierra

Confirmed Service Customer

6/30/2025

Bill in service took excellent care of me and my vehicle

7/1/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again soon!

Business Response

GROVE CITY, OH

Hazel P|2023 GMC Terrain

Confirmed Service Customer

6/30/2025

Bill Price is my service advisor. He was excellent as always.

COLUMBUS, OH

Ruthanne P|2022 Buick Envision

Confirmed Service Customer

6/30/2025

William is usually my intake guy and he's always great!

6/30/2025

Ruthanne, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

WEST JEFFERSON, OH

Amanda H|2025 Buick Enclave

Confirmed Service Customer

6/30/2025

Mark was awesome! Quick and easy service!

COLUMBUS, OH

David E|2015 GMC Acadia

Confirmed Service Customer

7/1/2025

None

GROVE CITY, OH

Crystal B|2023 Buick Enclave

Confirmed Service Customer

7/1/2025

I went in for a oil change I was greeted at the car. I will show where the waiting room was. And I was able to get everything answered that I needed and it was able to wash my car.

7/3/2025

Crystal, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Janet S|2025 Buick Encore GX

Confirmed Service Customer

7/1/2025

Lenny was extremely helpful. Took the time to explain everything.

7/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DUBLIN, OH

James K|2020 GMC 1500 Sierra

Confirmed Service Customer

7/2/2025

They contacted me to schedule appt. Got an appointment scheduled within the week.

7/4/2025

James, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Clyde L|2025 Buick Enclave

Confirmed Sales Customer

7/2/2025

This is our 5th vehicle from the Wahlberg Auto Group, and it won't be the last. Every member of the staff that touched our transaction was fantastic to work with and the process was faster and easier than ever. The typical car shopping experience is pretty awful, but not here.

MIKE HARTER

7/4/2025

Clyde, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Buick GMC of Columbus. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

TORONTO, OH

Colleen K|2021 Buick Encore GX

Confirmed Service Customer

7/4/2025

Was planning on having the transmission fluid flushed and this was on the schedule but did not have the product to do so. Plus it took 2 1/2 hours just to do the oil change. I’ve never had to wait that long for an oil change before.

HILLIARD, OH

Allen M|2017 Chevrolet Trax

Confirmed Service Customer

7/7/2025

Service team exceeded my expectations, big time! They were able to find a a warranty that covered the entire of my repair. Much appreciated!!

7/8/2025

Allen, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

HILLIARD, OH

Kimberly W|2025 Buick Envista

Confirmed Service Customer

7/1/2025

Very courteous staff, nice waiting area.

7/3/2025

Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WORTHINGTON, OH

Maggie H|2015 GMC Terrain

Confirmed Service Customer

7/1/2025

I was provided with excellent service. My car was finished in a timely manner.

7/3/2025

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Colleen B|2025 Buick Enclave

Confirmed Sales Customer

7/2/2025

Excellent customer service and communications

Chris Sparks

7/4/2025

Colleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WASHINGTON CH, OH

Angela M|2024 GMC Terrain

Confirmed Service Customer

7/7/2025

The dealership is always efficient with service and going into detail regarding current and future services needed.

7/8/2025

Angela, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Trevor N|2023 GMC Sierra 1500

Confirmed Service Customer

7/9/2025

Lenne the service manager was a true professional, however I had items stolen from my vehicle while the service took close to 4 months

7/15/2025

Trevor, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Mark Wahlberg Buick GMC of Columbus, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (833) 591-0500 to discuss ways we can better serve you in the future.

Business Response

GROVE CITY, OH

Allie G|2023 GMC Terrain

Confirmed Service Customer

7/11/2025

My service coordinator was friendly and knowledgeable

7/14/2025

Allie, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Clarice R|2021 Buick Envision

Confirmed Service Customer

7/11/2025

Lenny , Jeff and Nick were all great to work with in taking care of my 2021 Envision Avenir. Thank You

GROVE CITY, OH

Cynthia F|2016 Buick LaCrosse

Confirmed Service Customer

7/11/2025

It was easy to schedule a time that was convenient for me. The text reminders were appreciated :) Bill Price is great to work with - knowledgeable and congenial. I truly appreciate the service I receive at Walhberg Buick. Thank you.

7/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Mark V|2013 GMC Terrain

Confirmed Service Customer

7/7/2025

I have had my vehicle serviced at this dealership since its purchase in 2013. I have consistently received stellar service from William Price and the service staff, as well as employees in sales and administration. All are pleasant, professional, friendly and helpful .... traits not obvious in other businesses today unfortunately. I recommend this dealership, and am happy to continue my relationship there.

W JEFFERSON, OH

Jackie Y|2023 Buick Encore GX

Confirmed Service Customer

7/7/2025

I was very pleased with the fast service and the people i dealt with were very pleasant and polite! A great experience - if only it hadn’t cost so much! Lol

7/8/2025

Jackie, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Carol G|2021 GMC Terrain

Confirmed Service Customer

7/8/2025

The service is excellent, I never have to wait longer than the time I’m told it will take, the service representatives always have a good attitude and are very helpful. I wouldn’t take my vehicle anywhere else to be serviced.

7/9/2025

Carol, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACKLICK, OH

Charles V|2025 GMC Acadia

Confirmed Service Customer

7/8/2025

I brought my 2025 Acadia Denali in for it's first maintenance service on 7/3/25. As always the service advisors and the service technicians do a great job. The vehicle was completed within the hour after initially coming in. The Service Dept at Mark Wahlberg Buick/GMC is the best!

7/9/2025

Charles, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GALLOWAY, OH

Thomas R|2022 GMC Acadia

Confirmed Service Customer

7/11/2025

Fast friendly service

7/14/2025

Thomas, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

GROVE CITY, OH

Carol P|2021 Buick Encore

Confirmed Service Customer

7/12/2025

They took my car right in and I only had to wait the time they said it would take. Everyone is friendly. Waiting are is clean and has water etc.

7/14/2025

Carol, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

COLUMBUS, OH

Camron F|2021 GMC 1500 Sierra

Confirmed Service Customer

7/14/2025

Scheduling was extremely easy and the staff worked well with me when I needed to re-schedule.

HILLARD, OH

Douglas B|2025 GMC Sierra 1500

Confirmed Sales Customer

7/14/2025

The sales representative, Mike Taylor, was fantastic throughout the entire buying experience. He was able to give me a fair deal on my trade-in as well as a fair price on the new vehicle. He was responsive, even late in the evenings, when I had questions about the purchase. I will be recommending Mark Wahlberg Chevrolet and Mike Taylor to friends and family.

MICHAEL TAYLOR

7/15/2025

Douglas, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!

Business Response

DUBLIN, OH

Scott M|2024 GMC Terrain

Confirmed Service Customer

7/16/2025

Mark Evans took amazing care of me. There were some delays, but he worked extremely hard to make sure I was kept in the loop.

7/17/2025

Scott, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

Business Response

GALLOWAY, OH

Nancy C|2021 Buick Encore GX

Confirmed Service Customer

7/16/2025

It was very efficient and I was very pleased

7/17/2025

Nancy, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

POWELL, OH

Thomas P|2014 Buick Enclave

Confirmed Service Customer

7/18/2025

We brought our suv in for oil change. Everything checked out okay, and was completed earlier than expected. Bill Price handled the paper work, and told us everything we needed to know. Bill is an excellent representative of Wahlberg Buick GMC Columbus, Ohio. He is friendly, knowledgeable, and goes the extra mile to be sure the car owner is satisfied and confident about the service experience. He is a wonderful person.

GROVE CITY, OH

Kurt Y|2020 GMC 2500HD Sierra

Confirmed Service Customer

7/18/2025

Bill, the SM, was wonderful, start to finish on communication, and expectation. My vehicle was serviced and returned in a timely manner.

7/21/2025

Kurt, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Donna V|2026 GMC Terrain

Confirmed Sales Customer

7/23/2025

Dan Fleming did a great job throughout the whole process. Finance (John Wilson) also did a great job. Everyone was very helpful and made the process as easy as possible.

DANIEL FLEMING

7/24/2025

Donna, we are very happy to have provided you with such a positive experience! Thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

GALLOWAY, OH

Beth N|2021 GMC Terrain

Confirmed Service Customer

7/24/2025

Does what needs to be done and no pressure for what is recommended

GALLOWAY, OH

Virginia C|2021 Buick Encore

Confirmed Service Customer

7/24/2025

Great customer service as always with Bill. Thorough and checked to ensure all maintenance completed.

7/26/2025

Virginia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HILLIARD, OH

Victor M|2025 Buick Envista

Confirmed Service Customer

7/25/2025

They forgot to reset the oil life,I hope they didn't forget anything else

7/25/2025

Victor, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (833) 591-0500 so we can discuss your experience further. We look forward to hearing from you.

Business Response

HILLIARD, OH

Terrance V|2023 GMC Acadia

Confirmed Service Customer

7/25/2025

I had a appointment for a oil change and tire rotation, also I needed a tire repaired, in and out in around hour and a half, good job!

7/25/2025

Terrance, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Jerry B|2025 GMC Canyon

Confirmed Sales Customer

7/14/2025

Kevín was great MarkWalhberg rocks. Jerry Ball Sr

KEVIN KLYZA

7/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Carla S|2025 Buick Enclave

Confirmed Service Customer

7/17/2025

It was great

HILLIARD, OH

Jeffery R|2025 Buick Envista

Confirmed Service Customer

7/18/2025

Allwas done very well.

7/21/2025

Thank you for choosing Mark Wahlberg Buick GMC of Columbus as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Brenda G|2024 Buick Encore GX

Confirmed Service Customer

7/26/2025

Great with Service person. Bill was/as always great with customer service.

7/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Harold F|2016 Chevrolet Colorado

Confirmed Service Customer

7/27/2025

Mark Evan’s always takes good care of me.

7/28/2025

Harold, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GROVE CITY, OH

Anna W|2022 Buick Encore

Confirmed Service Customer

7/27/2025

The staff was very nice and kept me informed of the progress of my Buick

COLUMBUS, OH

Marilyn L|2025 Buick Envision

Confirmed Service Customer

7/28/2025

MY TIRE COULD NOT BE PLUGGED SO I BOUGHT A NEW ONE AND THEY HAD IT ON IN NO TIME,

7/29/2025

Marilyn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LONDON, OH

Margaret C|2026 Buick Encore GX

Confirmed Sales Customer

7/31/2025

Current lease was expireing and I have been looking at cars for a new lease. I was assisted by very good employees at the car dearlership. They wer patient and helpful.

SHENITA SMITH

8/3/2025

Margaret, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COLUMBUS, OH

Linda D|2026 GMC Terrain

Confirmed Sales Customer

7/31/2025

The salesperson was very friendly and treated me very well. I have bought a few vehicles from him and he knew all about the vehicle I bought. He answered my questions and showed me how to operate the vehicle so I could understand all about it. Very nice salesperson..

DANIEL FLEMING

8/3/2025

Linda, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GALLOWAY, OH

Paula K|2016 Buick Encore

Confirmed Service Customer

7/31/2025

In and out of service department quickly. Bill Price, service advisor is awesome!!

8/3/2025

Paula, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

THORNVILLE, OH

Annmarie S|2026 Buick Encore GX

Confirmed Sales Customer

8/1/2025

Very friendly listens to what you are looking for. Dan Fleming is always helpful and makes car buying enjoyable

DANIEL FLEMING

8/4/2025

Annmarie, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

GALLOWAY, OH

John B|2017 Buick Enclave

Confirmed Service Customer

8/1/2025

Was just having a recall done, took less time than I thought it would. Your employee's were wonderful, I'm completely satisfied as always with their work. Also wonderful with my dog.

8/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

OBETZ, OH

Amy W|2014 Chevrolet Malibu

Confirmed Service Customer

8/4/2025

Lenny, my service tech was prompt on letting me know what was found and what i needed to repair my Chevy Malibu.

HILLIARD, OH

Catherine V|2022 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

Unfortunately I had a trainee work on my car. I was at the dealership close to 3 house for tire rotation and oil change. Wheel lock was not returned to me and service writer had to go look for it. Then I had a cap missing g from My tire.

8/10/2025

Catherine, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (833) 591-0500 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

GROVE CITY, OH

David T|2021 Chevrolet Equinox

Confirmed Service Customer

8/5/2025

Lenny Ambrose was very rude! He lied to me and said you all don't have a $59.95 oil change. I showed him my email confirmation, that said $59.95. Then he said I typed that in there. I asked him if he was calling me a liar, and he said yes.

8/6/2025

David, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Mark Wahlberg Buick GMC of Columbus, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (833) 591-0500 to discuss ways we can better serve you in the future.

Business Response

COLUMBUS, OH

Gerald M|2019 Buick Envision

Confirmed Service Customer

8/8/2025

Got appointment quickly. Parts came in on time and work was done.

8/11/2025

Gerald, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Ronda M|2020 GMC Terrain

Confirmed Service Customer

8/8/2025

Very professional and courteous. Service writer even found rebates for some of the parts that I had installed.

8/11/2025

Ronda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLOWAY, OH

Kathy C|2022 Buick Encore

Confirmed Service Customer

7/25/2025

Very pleasant experience. Helpful staff. He checked in the system to keep my vehicle on schedule with manufacture recommendations. The waiting area was clean and comfortable. I appreciate the staff. I had an oil change, tires checked and rotated. All fluids were checked. I also appreciated the TV in the waiting area. Thank you.

COLUMBUS, OH

Jimmie W|2021 GMC 1500 Sierra

Confirmed Service Customer

7/28/2025

Excellent service and great customer service keep me infrom on my truck needs.

GALLOWAY, OH

Thomas M|2019 GMC 1500 Sierra

Confirmed Service Customer

7/29/2025

Vehicle was brought in to address transmission concerns, after some back and forth with both dealership service and the warranty company, I got my transmission replaced and vehicle retuned 28 days later. Communication was okay, however it was very difficult to call the service department - you have to wait for them to call you.

8/4/2025

Thomas, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (833) 591-0500.

Business Response

HILLIARD, OH

Jared C|2020 GMC Terrain

Confirmed Service Customer

8/1/2025

Just great service and people

BLACKLICK, OH

Amy P|2025 GMC Acadia

Confirmed Service Customer

8/1/2025

quick to get in and get out

GROVE CITY, OH

Sandra H|2020 GMC Terrain

Confirmed Service Customer

8/1/2025

Fast , no waiting. Thorough inspection additional work besides oil change very reasonable. Comfortable lounge area while waiting

8/4/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

GROVE CITY, OH

Antionette P|2021 Buick Envision

Confirmed Service Customer

8/11/2025

Always on time and work done well. Bill Price is always helpful and knows what I need.

8/13/2025

Antionette, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASHVILLE, OH

Susan H|2025 GMC Terrain

Confirmed Service Customer

8/11/2025

Mark Evans was amazing! This was my first service appointment. He offered me options to set up the date/time and was right there to greet me when I arrived. He graciously answered my 'new owner' questions. Service was short and sweet. I'm glad I'm a new GMC owner. Susan Heebink

8/14/2025

Susan, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

COLUMBUS, OH

Jon G|2006 Buick LaCrosse

Confirmed Service Customer

8/11/2025

Bill was friendly and professional as always. I only had to wait approximately one hour for the technician to complete my oil & filter change, multi-point inspection, and tire rotation. Pleasant experience overall, and reasonably priced using the coupon I had available for this service. Thank you! Jon G.

8/14/2025

Jon, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

GALLOWAY, OH

Katherine E M|2013 GMC Terrain

Confirmed Service Customer

8/9/2025

Bill Price always takes good care of us keeps our vehicles well maintained!!!

8/12/2025

We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. We hope you have a great day!

Business Response

GROVE CITY, OH

Connie A|2022 Buick Encore GX

Confirmed Service Customer

8/10/2025

The service people were great, nice, very Informative. It wasn’t long I was back on The road. After getting oil change. Thanks guys !!

8/12/2025

Connie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARION, OH

Brandi M|2020 Buick Enclave

Confirmed Service Customer

8/11/2025

My service rep was super helpful.

8/13/2025

Brandi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Christopher B|2025 GMC Sierra 1500

Confirmed Sales Customer

8/11/2025

It was a great experience, they helped me find a great new truck.

Chris Sparks

8/13/2025

We are glad we could help! We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Scott L|2025 Buick Enclave

Confirmed Service Customer

8/11/2025

Everything was great, but my vehicle was not washed after service

8/13/2025

We truly appreciate your honest feedback. We look forward to your next visit! Take care!

Business Response

GROVE CITY, OH

Jeremy S|2025 Buick Envista

Confirmed Sales Customer

8/13/2025

John Watson was truly amazing! No side stepping. No trying to upsell unnecessary stuff. Knowledgeable. Great to deal with. I bought my truck from him on Friday and went back in on Saturday and bought another new car for my daughter. Would absolutely suggest him to anyone and would buy a new car everyday from him if it was in my budget.

JOHN WATSON

8/15/2025

Jeremy, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOUNTAINBURG, AR

Emmanuel N|2025 Buick Envista

Confirmed Sales Customer

8/13/2025

It was good

Jeffrey Tucker

8/15/2025

Emmanuel, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Laura D|2020 Buick Encore GX

Confirmed Service Customer

8/14/2025

I was happy that they were able to get my car fixed quickly. Everyone that I dealt with were kind and professional

GALLOWAY, OH

Mary G|2026 Buick Encore GX

Confirmed Sales Customer

8/18/2025

I was shown everything and explained to me options, colors when buying my car. After purchasing the car I was shown all the features and how to operate. Very pleased with my buying experience.

DANIEL FLEMING

8/20/2025

Mary, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Laura B|2023 GMC Yukon XL 1500

Confirmed Service Customer

8/11/2025

Very Professional, Efficient Service - Good turn around time - friendly people, work seems complete.

8/14/2025

Laura, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

columbua, OH

Teresa R|2022 GMC Terrain

Confirmed Service Customer

8/13/2025

The service department is through and efficient. Mr Price always treat us amazingly! Will keep coming back.

8/14/2025

Teresa, we're happy to hear you had such a positive experience with our team! Thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

COLUMBUS, OH

Joseph R|2024 GMC Canyon

Confirmed Service Customer

8/13/2025

Oil change. In and out in 30 minutes. Fantastic

8/15/2025

Joseph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

John S|2019 GMC Terrain

Confirmed Service Customer

8/14/2025

I had an excellent experience at MW. Everyone was very nice and polite. My service contact, Lennie, kept me informed as to where my vehicle was in the process line and when to expect completion. My family will be back. Thanks Lennie..

8/17/2025

John, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GROVE CITY, OH

Frank M|2025 Chevrolet Trailblazer

Confirmed Service Customer

8/15/2025

Bill is EXCELLENT, as ALWAYS!!!!! Thank you!!!!!

8/17/2025

Frank, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GROVE CITY, OH

Gerald M|2019 Buick Envision

Confirmed Service Customer

8/16/2025

On a saturday afternoon my car starting making a terrible noise. I drove home and parked it until monday morning. I drove in without an appointment and was taken care of that day. My problem was solved and I had excelent service. Bill did a great job.

8/18/2025

Gerald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Traci C|2025 Buick Encore GX

Confirmed Sales Customer

8/18/2025

Dan lynch and Dan Fleming did super

DANIEL FLEMING

8/19/2025

Traci, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANAL WINCHESTER, OH

Robert S|2025 GMC Sierra 1500

Confirmed Sales Customer

8/18/2025

Fast friendly service, was a pleasure to work with staff to purchase new truck. Got new truck quickly

Jeffrey Tucker

8/19/2025

Robert, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Charles V|2023 Buick Enclave

Confirmed Service Customer

8/18/2025

I took my wife's 2023 Buick Enclave in for regular service. As always the Service Dept is always exceptional. Our car was completed in a timely fashion and we were called when it was ready. Bill Price is our service advisor who always takes care of our car and makes certain that the work gets completed on time. A big shout out to the service technicians who do an awesome job whenever we take our GM vehicles in for service.

GALLOWAY, OH

Annmarie S|2026 Buick Encore GX

Confirmed Service Customer

8/25/2025

Great

8/25/2025

Annmarie, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

GALLOWAY, OH

George M|2025 Buick Envision

Confirmed Sales Customer

8/25/2025

Extremely helpful and knowledgeable

Patrick Mantle

8/26/2025

George, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Joseph J|2023 Buick Encore GX

Confirmed Service Customer

8/25/2025

All my concerns were addressed promptly and Lenny took the time to help me set up my Buick app as my tech skills are wanting.Overall pleasant experience and they finished ahead of time

8/26/2025

Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREENFIELD, OH

Nicole C|2024 GMC Terrain

Confirmed Service Customer

8/25/2025

It was great.

8/26/2025

Nicole, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Maryellen O|2017 GMC 1500 Sierra

Confirmed Service Customer

8/27/2025

Great folks. Great service.

8/27/2025

Maryellen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Cathy K|2023 Buick Envision

Confirmed Service Customer

8/29/2025

Courteous. Prompt service

9/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GALLOWAY, OH

Mark A|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/3/2025

brought Yukon Denali in for a recall notice and the service department made all necessary corrections

9/3/2025

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Christopher F|2024 Buick Encore GX

Confirmed Sales Customer

9/7/2025

I had a great experience with Nita And Dustin Holland helping me with all the features to my new Encore.G.X

MICHAEL GREENE

9/8/2025

Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Brenda B|2020 Buick Encore GX

Confirmed Service Customer

8/18/2025

Service personnel went above and beyond. They did a great job.

GROVE CITY, OH

Ellen B|2025 Buick Envision

Confirmed Sales Customer

8/19/2025

Everything was seamless, except for a wiring harness that needed to be replaced on the new car.

DANIEL FLEMING

8/20/2025

Ellen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Matt C|2017 Chevrolet Express

Confirmed Service Customer

8/20/2025

Bill Price does such an amazing job. I never felt out of the loop and he told me the many issues it could be and gave me a range of a smaller repair to an entire transmission. He did such a great job giving me the information I needed to make an informed decision on the repair of the vehicle.

GROVE CITY, OH

Kristina K|2025 Buick Envista

Confirmed Service Customer

8/21/2025

Very friendly! I felt comfortable being there.

8/22/2025

Kristina, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

HILLIARD, OH

Christopher S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

8/29/2025

All was done as planned and requested

9/1/2025

Christopher, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HILLIARD, OH

Christopher C|2019 GMC Acadia

Confirmed Service Customer

8/31/2025

Very professional and courteous

9/2/2025

Christopher, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLOWAY, OH

Jeff M|2017 GMC Acadia

Confirmed Service Customer

9/3/2025

Way to expensive.

9/3/2025

Jeff, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (833) 591-0500 so we can assist you further.

Business Response

COSHOCTON, OH

Marcia P|2025 Buick Enclave

Confirmed Sales Customer

9/8/2025

Great working with Josh Mantle!

HEATH, OH

Jill V|2026 Buick Enclave

Confirmed Sales Customer

9/8/2025

We love Mark Walhberg GMC! We have now bought two new vehicles in 2025. Dan Fleming is our go to guy. He is very knowledgeable and a delight to work with! Everyone at the dealership has been wonderful to work with!

GALLOWAY, OH

Rodney G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

9/10/2025

Everyone I dealt with was very friendly and answered all my questions.

DANIEL FLEMING

9/10/2025

Rodney, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SPRINGBORO, OH

Kathy K|2023 GMC Acadia

Confirmed Service Customer

9/8/2025

Service was great as always. Bill Price took care of of my needs. Thank you!

9/8/2025

Kathy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GROVE CITY, OH

Ashley R|2025 GMC Yukon

Confirmed Sales Customer

9/8/2025

Our sales associate Nita was amazing. She was patient while I was making my decision and so helpful. I count not have asked for a better experience.

LEBANON, OH

Charles C|2025 Buick Envista

Confirmed Sales Customer

9/8/2025

When I came in to look for a new car for my family, Chris really helped us figure out what we needed. Very nice helpful, and very knowledgeable with the new cars. When I'm ready to buy another new car, I will be calling Chris!

Chris Sparks

9/9/2025

Charles, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Dennys C|2025 GMC Sierra 1500

Confirmed Service Customer

9/9/2025

The best service

9/10/2025

Dennys, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AURORA, IL

Melissa W|2023 Buick Encore GX

Confirmed Service Customer

9/10/2025

I was in for my 45K service. Everything was done to my satisfaction from a knowledgeable, friendly staff.

9/10/2025

Melissa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Greg R|2018 Buick Regal

Confirmed Service Customer

9/11/2025

efficient and expensive

9/11/2025

Greg, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWARK, OH

James B|2021 Buick Envision

Confirmed Service Customer

9/11/2025

Worst experience I’ve ever had getting my car serviced. I dropped it off at the dealership on 8/29. By 9/3 I hadn’t heard anything about it so I called, phone rang for 5 mins and nobody answered. On 9/4 I called back, when somebody finally answered I was immediately placed on hold and passed around to 3 or 4 different people until I actually talked to someone. Come to find out you had my car for a week and nothing was done to it. Didn’t get my car back until 9/9. No one bothered to call me in all that time with an update, I had to initiate every conversation. Honestly if this is the kind of service I can expect, I’ll find somewhere else to go.

HILLIARD, OH

David D|2024 GMC Canyon

Confirmed Service Customer

9/12/2025

You were able to help when the GMC app was not. Everyone is nice and courteous and people I feel I can trust

9/15/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Edward G|2013 Buick Regal

Confirmed Service Customer

9/11/2025

Great as always!

9/14/2025

Edward, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Bobby S|2006 Buick Lucerne

Confirmed Service Customer

9/13/2025

Paid 180 dollars to be informed of any additional issues. Only to be told everything is fine. Three days later I have a check engine light on my dash and my wheel sounds like it is still grinding. Possibly due to a bad wheel and hub bearing. Had this dealership repair my driver side window about a year and a half ago. And it has failed. My trust with y'all has dropped greatly. I will give credit that y'all took care of my power steering issue. I just wish y'all could have found the other problems. So I could have gotten them resolved the first time when I brought in my vehicle.

9/15/2025

Bobby, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 591-0500 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

COLUMBUS, OH

Kimberly B|2019 GMC Terrain

Confirmed Service Customer

9/14/2025

Went in for an oil change tire rotation came home with my check engine light on took it back. They kept it overnight fixed it. Whatever was going on with it. They fixed Excellent job.

GROVE CITY, OH

Louis S|2024 GMC Yukon

Confirmed Service Customer

9/15/2025

service agent was thorough and attentive. Did a wonderful job

9/16/2025

Louis, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Tammy G|2026 Buick Enclave

Confirmed Sales Customer

9/15/2025

Great experience with Dan Fleming. He went the extra mile for me.

DANIEL FLEMING

9/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

THORNVILLE, OH

Matthew S|2024 Buick Envista

Confirmed Service Customer

9/15/2025

Mark was great

9/16/2025

Matthew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLOWAY, OH

Annette M|2019 GMC Acadia

Confirmed Service Customer

9/17/2025

Bill Price got me scheduled quickly and the repairs were completed as soon as possible. I was sent a text to respond to for updates so I knew the time line for completion.

9/17/2025

Annette, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Amber D|2025 Buick Encore GX

Confirmed Sales Customer

9/17/2025

Nina was amazing!!! I loved my experience with her!!!

SHENITA SMITH

9/17/2025

Amber, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Katherine M|2013 GMC Terrain

Confirmed Service Customer

9/15/2025

Bill Price always takes good care of me and my vehicle whenever I’m in for any service needs!

9/16/2025

Katherine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Buick GMC of Columbus. We sincerely value your business and look forward to your next visit!

Business Response

GROVE CITY, OH

Stephanie B|2026 GMC Terrain

Confirmed Sales Customer

9/17/2025

Josh Mantle was great to work with

JOSHUA MANTLE

9/17/2025

Stephanie, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HILLIARD, OH

Terry P|2023 Buick Encore GX

Confirmed Service Customer

9/19/2025

Oil change done in a reasonable time

9/22/2025

Terry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LOCKBOURNE, OH

Maria P|2026 GMC Acadia

Confirmed Sales Customer

9/22/2025

Excelente

Uriel Trujillo

9/23/2025

Maria, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Joan T|2025 Buick Envision

Confirmed Sales Customer

9/23/2025

My experience was seamless. Our sales representative Shenita was top notch !

SHENITA SMITH

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCIAL PT, OH

Mark S|2026 GMC Sierra 1500

Confirmed Sales Customer

9/23/2025

Nina was fantastic to work with at MW GMC. She kept it straight and clear, was super easy to deal with and handled things efficiently. Her communication was great, even after sale on some small items. Would request to work with her and the rest of the team at MW in the future.

SHENITA SMITH

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACKLICK, OH

John S|2025 GMC Sierra 1500

Confirmed Service Customer

9/23/2025

The service was fast and everyone at the dealership was friendly and went above expectations to ensure my visit went well.

9/24/2025

John, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

Business Response

LOCKBOURNE, OH

Jeffrey W|2026 GMC Sierra 1500

Confirmed Sales Customer

9/25/2025

Very good. Jeff did an outstanding job

Jeffrey Tucker

9/26/2025

Thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! We hope to see you soon!

Business Response

PLAIN CITY, OH

Seth B|2026 GMC Canyon

Confirmed Sales Customer

9/25/2025

Friendly staff, although the process seemed to take a very long time (3.5ish hr)

JOSHUA MANTLE

9/27/2025

Seth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Sherry F|2021 Buick Envision

Confirmed Service Customer

9/17/2025

MARK IS AWESOME, PROFESSIONAL AND THOROUGH. I APPRECIATE THE WARRENTY OF THE WORK DONE ON MY VEHICLE.

9/18/2025

Sherry, thank you for your kind review; we are happy to pass along your comments to Mark here at Mark Wahlberg Buick GMC of Columbus! We sincerely value your business and look forward to your next visit!

Business Response

GROVE CITY, OH

Stephen H|2019 GMC Acadia

Confirmed Service Customer

9/19/2025

Very helpful, and kind. Explained in words I could understand what was recommended to have services on my car not pushy

9/23/2025

Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! Thanks again for the recommendation, and have an amazing day!

Business Response

COLUMBUS, OH

Richard W|2024 GMC Sierra 1500

Confirmed Service Customer

9/19/2025

very timely and professional

GROVE CITY, OH

Lisa F|2024 Buick Encore GX

Confirmed Service Customer

9/21/2025

My service got done quick and they did everything they said they would do

9/22/2025

Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SPRINGFIELD, OH

Bryant P|2025 GMC Sierra 1500

Confirmed Sales Customer

9/23/2025

Great

Jeffrey Tucker

9/24/2025

Bryant, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ASHLAND, KY

Fred S|2023 GMC Sierra 1500

Confirmed Service Customer

9/24/2025

Terrific communication, terrific service

9/25/2025

Fred, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

Hilliard, OH

B H|2013 Chevrolet Cruze

Confirmed Service Customer

9/25/2025

ALWAYS A GOOD EXPERIENCE

9/27/2025

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WSHNGTN CT HS, OH

Steven P|2025 GMC Yukon

Confirmed Sales Customer

9/25/2025

Very respectful. Helped us through any questions we had. Josh was amazing and stayed until they closed to help us through everything will always recommend this dealership. The management team got a good deal from the bank

JOSHUA MANTLE

9/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWARK, OH

Marilyn L|2025 Buick Envision

Confirmed Service Customer

9/25/2025

They were very timely and courteous

9/28/2025

Marilyn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LONDON, OH

Paul L|2021 Buick Encore GX

Confirmed Service Customer

9/29/2025

i just got my car out last thursday now all of a sudden i’m getting another code in my car

REYNOLDSBURG, OH

Beth B|2025 GMC Acadia

Confirmed Sales Customer

9/29/2025

Everyone at the dealership was great!

TYLER CARROTHERS

9/30/2025

Beth, we're happy to hear you had such a positive experience with our team! Thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

NEW ALBANY, OH

Scott M|2024 GMC Terrain

Confirmed Service Customer

9/29/2025

Great Service.

9/30/2025

Scott, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

Business Response

Galloway, OH

Ryan S|2025 Buick Envista

Confirmed Sales Customer

10/8/2025

everyone was very kind and friendly from the time I pulled into the parking lot up until I left.

Jeffrey Tucker

10/9/2025

Ryan, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANCASTER, OH

Jaimie G|2026 GMC Terrain

Confirmed Sales Customer

10/8/2025

Everyone was friendly and made it a great experience. Josh was very knowledgeable and great to work with.

JOSHUA MANTLE

10/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLIARD, OH

Violeta M|2025 GMC Yukon XL 1500

Confirmed Sales Customer

10/8/2025

I am incredibly happy and satisfied with my new car purchase. I am very grateful for the help of Uriel Trujillo. He went above and beyond to assist me, and I am truly grateful for his dedication and excellent service.

Uriel Trujillo

10/11/2025

Violeta, we're happy to hear you had such a positive experience with Uriel! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Tom L|2025 GMC Sierra 1500

Confirmed Service Customer

10/8/2025

First service for new truck . Lenny was very helpful and took the time to welcome me to the dealership , explain the service process, show me the waiting areas and explained what had been performed when finished . He even made recommendations on what interval to schedule my next service

10/11/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLOWAY, OH

Lori D|2021 Buick Encore

Confirmed Service Customer

10/10/2025

Staff tried to be of help. But your maintenance costs are tooooooo high! The coupons are a drop in the bucket!

10/12/2025

Lori, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (833) 591-0500.

Business Response

COLUMBUS, OH

Luke S|2021 Buick Encore GX

Confirmed Service Customer

10/13/2025

Always friendly and helpful staff.

10/13/2025

Luke, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WELLSTON, OH

Jack C|2021 GMC Acadia

Confirmed Service Customer

10/13/2025

Bill and Mark Walberg service department did an excellent job for my vehicle, as well as cleaning the car at the end.

10/13/2025

Jack, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

John V|2019 Buick Envision

Confirmed Service Customer

10/13/2025

Friendly staff and quick service

10/14/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLOWAY, OH

Rosalie S|2026 GMC Terrain

Confirmed Sales Customer

10/14/2025

The salesman who greeted me in the parking lot, Dave Weitzel, had only been there for a week. I was totally impressed by his fellow salesmen who came by his desk and volunteered to help him navigate the system and offer help wherever needed. One salesman even came over to help set up the GMC app on my smart phone. Then there was Antoine (not sure of the spelling) that worked to find discounts to keep my monthly payment within my budget. The finance employee, Mark, found a work around when my debit card denied my deposit amount because it was over my daily limit and my bank was experiencing computer problems and not having any luck in raising my daily limit. All in all, I felt like I was being treated like a member of a very tight knit family!

Dave Weitzel

10/15/2025

Rosalie, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Thank you again for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

GROVE CITY, OH

Mark V|2013 GMC Terrain

Confirmed Service Customer

10/15/2025

My recent visit to the service department at 3895 W. Broad St. in Columbus, OH was positive, as always. Professional, knowledgeable staff remain the standard. Thanks to Service Advisor Bill Brice and crews for over 12 years of great vehicle service. Recommend!

10/16/2025

Mark, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

W JEFFERSON, OH

Kathy T|2025 Buick Envista

Confirmed Sales Customer

10/15/2025

Sales team was very courteous and helpful. Made me feel comfortable about my new car purchase.

MICHAEL GREENE

10/16/2025

Kathy, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

REYNOLDSBURG, OH

Desiree D|2026 GMC Acadia

Confirmed Sales Customer

10/15/2025

Knowledgeable and good personality. Did not feel pressure to buy

Jeffrey Tucker

10/16/2025

Desiree, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

GALLOWAY, OH

Charles V|2025 GMC Acadia

Confirmed Service Customer

9/25/2025

I brought my 2025 GMC Acadia into MW Buick/GMC to have an accessory item installed. Bill price worked me in on short notice (which I am appreciative of), and John Conklin did a great job on the installation. As always, the Service Dept guys at MW Buick/GMC are the best!

GALLOWAY, OH

Dwaine P|2024 Buick Envista

Confirmed Service Customer

9/29/2025

I arrived a few minutes early and Lenny came out, got me checked in, explained the process and had me out in a shorter than expected time. Would recommend this service department.

9/30/2025

It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

GROVE CITY, OH

Cathy T|2025 Buick Envista

Confirmed Service Customer

9/29/2025

Great

9/30/2025

Cathy, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Edward H|2017 GMC Acadia

Confirmed Service Customer

10/6/2025

Bill was helpful, knowledgeable and courteous.

10/7/2025

Edward, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GROVE CITY, OH

Mark S|2015 GMC Canyon

Confirmed Service Customer

10/8/2025

Excellent Service Department!

10/10/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GROVE CITY, OH

Shawn L|2024 Buick Envision

Confirmed Service Customer

10/9/2025

Went in for routine maintance, which turned into something a little more. But they got me in and out pretty quickly.

10/11/2025

Shawn, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Mark M|2024 GMC Sierra 1500

Confirmed Service Customer

10/10/2025

As always Bill Price is the best! I called and he fit me in last minute!

10/12/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Katrina B|2024 GMC Acadia

Confirmed Service Customer

10/15/2025

Great customer service

10/16/2025

Katrina, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

PICKERINGTON, OH

Matthew M|2018 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/15/2025

The worst experience I have ever had. Multiple issues From start to finish and the only person that seemed to care is the tech who worked on my truck. Thank you to him. Will not refer or patronize

COLUMBUS, OH

Daniel M|2023 GMC Acadia

Confirmed Service Customer

10/19/2025

Great service

10/20/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HILLIARD, OH

Jessica G|2025 Buick Envista

Confirmed Sales Customer

10/21/2025

Chris Sparks was personable, professional and knowledgeable. I was pleased with the experience.

Chris Sparks

10/22/2025

Jessica, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COLUMBUS, OH

Steven C|2026 GMC Terrain

Confirmed Sales Customer

10/22/2025

very nice and friendly. Chris was great and got a good deal.

MISC SALESPERSON

10/23/2025

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Tammy B|2024 Buick Encore GX

Confirmed Service Customer

10/22/2025

Everything was good except forgot to change out label in windows for oil

10/23/2025

Tammy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Patrick T|2024 Buick Encore GX

Confirmed Service Customer

10/22/2025

Personal touch every step

10/23/2025

Patrick, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

COLUMBUS, OH

Julius P|2024 Chevrolet Malibu

Confirmed Service Customer

10/27/2025

efficient and cordial

10/27/2025

Julius, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Joe M|2024 Buick Envista

Confirmed Service Customer

10/27/2025

Very quick and courteous service.

10/27/2025

Joe, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DUBLIN, OH

Richard R|2025 Buick Envision

Confirmed Sales Customer

10/27/2025

Very satisfied

DANIEL FLEMING

10/28/2025

Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Ryan F|2026 GMC Terrain

Confirmed Service Customer

10/27/2025

Prior to arriving to the dealership customer service rep "Cath?" I think was her name was able to reschedule my appointment for an eariler time. Lenny was able to get my car in and get my oil change completed in a timely manner

10/28/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAWARE, OH

Joe H|2017 Buick Enclave

Confirmed Service Customer

10/16/2025

Job done well

10/19/2025

Joe, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HILLIARD, OH

Chris B|2025 GMC Sierra 1500

Confirmed Service Customer

10/17/2025

I came in early and they got my vehicle in early and got my oil changed fast.

10/19/2025

Chris, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Stephen C|2024 GMC Sierra 1500

Confirmed Service Customer

10/17/2025

I brought my Sierra in for 2 recalls and tire rotation and balance. I left it and got a ride home because I was told that it could take all day for the recall work. Lenny your service writer was great to work with and very pleasant. To my surprise Lenny called me a couple hours later and said my truck was finished and that it passed the recall checks. I was pleasantly surprised that the shop got my work completed so quickly.

ORIENT, OH

Deanna K|2019 GMC Acadia

Confirmed Service Customer

10/17/2025

Great job

10/20/2025

Deanna, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COLUMBUS, OH

Peggy P|2023 Buick Envision

Confirmed Service Customer

10/17/2025

Been using the service department thru 6 new cars. Always clean and efficient time wise. Like working with the same person (Bill) at the check in desk.

COLUMBUS, OH

Hellen C|2018 GMC Terrain

Confirmed Service Customer

10/22/2025

Service was great and staff was very helpful and friendly

COLUMBUS, OH

George G|2022 GMC Terrain

Confirmed Service Customer

10/24/2025

Service is a little slow. Over an hour for an oil change. I think they are looking for other issues while they are working on my car. I just wanted the oil changed.

HILLIARD, OH

Maceo B|2019 GMC Terrain

Confirmed Service Customer

10/24/2025

You guys always do a great job.

10/27/2025

Maceo, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HILLIARD, OH

Lori V|2024 GMC Terrain

Confirmed Service Customer

10/28/2025

Got everything I needed done

Springfield, OH

Morene C|2023 Buick Encore GX

Confirmed Service Customer

10/29/2025

I worked with Mark Evans and he was very professional and friendly. He took time to explain all my options which was very helpful. I would recommend working with him.

11/1/2025

Your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

COLUMBUS, OH

Darin M|2025 Buick Envista

Confirmed Sales Customer

10/30/2025

Greeted almost immediately. My sales representative was amazing. Nina was quick to show me the Buick I was interested in. She didn't waste time offering a test drive. Very knowledgeable about the vehicle. Easy to talk to and made me feel at home. Not at all pressuring, but helped me get to the price I was looking for. Answering questions along the way. She introduced me to all that the dealership offered, and helped me set everything up. John in finance was really helpful as well. Helped me select the Service contract that worked best for me. My experience went above my expectations. I was happy to stop in on a Friday afternoon, and drive home the vehicle I had been eyeing.

SHENITA SMITH

11/2/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLUMBUS, OH

Timothy G|2024 GMC Terrain

Confirmed Service Customer

10/31/2025

N

11/3/2025

Timothy, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

GROVE CITY, OH

Howard L|2025 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

My vehicle's fuse went out and Bill from Buick on West Broad offered to get me a loaner, but i didn't need it because my vehicle was fixed the day i was supposed to get the loaner. I was very happy and excited to get my car on the road again.

11/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

HILLIARD, OH

Jacob F|2026 GMC Sierra 1500

Confirmed Sales Customer

11/3/2025

The dealership was a pleasant and comfortable place to purchase a new vehicle.

PLAIN CITY, OH

Zachary H|2026 GMC Terrain

Confirmed Sales Customer

11/4/2025

Everything went smooth. Help me work into a price point I was comfortable with.

CHAD GALBRAITH

11/5/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Charles K|2025 GMC HUMMER EV

Confirmed Service Customer

11/5/2025

Came in early to complete a couple of recalls on my vehicle. Service advisor was friendly and professional. Directed me to the coffee area to have a quick wait of less than an hour while the recalls were completed quickly. Thanks for a great experience!

11/6/2025

Charles, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Columbus, OH

Diane L|2020 Buick Envision

Confirmed Service Customer

11/5/2025

Greatly appreciate William Price

11/6/2025

Diane, thank you for your kind review; we are happy to pass along your comments to William here at Mark Wahlberg Buick GMC of Columbus! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GROVEPORT, OH

Mark M|2024 GMC Sierra 1500

Confirmed Service Customer

11/10/2025

My service engine lite appeared ,so I called the switchboard and they said they couldn't help me until later in the week and they did not have any loaner vehicles. I called Bill Price (service consultant) direct and is always the case,he made room for me and got my trucks 4 injectors fixed over the weekend. I picked up my truck Monday morning. Bill is truly customer service oriented !

COLUMBUS, OH

Kevin M|2026 GMC Sierra 1500

Confirmed Sales Customer

11/17/2025

Our salesmen did a great job & the rest of the team did an amazing job aswell !!

Chris Sparks

11/18/2025

Kevin, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Jimmy H|2020 GMC Terrain

Confirmed Service Customer

10/27/2025

it was good, but with that said, it took over 2 hours to get four tires, i thought that was a little long. also, i think if you purchase 4 tires, you should get a deal on the mounting and balancing. paying over $900 for tires, when you get the 4th for a $1 is expensive

10/28/2025

Jimmy, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GROVE CITY, OH

Vicki H|2024 Buick Envision

Confirmed Service Customer

11/10/2025

I had a great experience.

11/11/2025

Vicki, we are very happy we could provide you with a positive experience! We hope to see you soon!

Business Response

Columbus, OH

Rosalyn M|2022 GMC Terrain

Confirmed Service Customer

11/12/2025

Bill Price always takes great care of me. I had some coupons and GM rewards. The price could have been worse.

11/12/2025

Rosalyn, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

John And N|2021 GMC 1500 Sierra

Confirmed Service Customer

11/12/2025

Bill in service took excellent care of me and my vehicle.

11/13/2025

Thank you for your kind review; we are happy to pass along your comments to Bill here at Mark Wahlberg Buick GMC of Columbus! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GROVE CITY, OH

Thomas B|2022 Buick Enclave

Confirmed Service Customer

11/16/2025

They did good.

11/17/2025

Thomas, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORIENT, OH

Nick S|2025 GMC Sierra 1500

Confirmed Service Customer

11/22/2025

The radio problem has not been as frequent, but it still exists. There are times when I get in my truck and there is no sound to anything, even the turn signals. I'll drive for whatever period of time in pure silence, get out of vehicle for 5-10 mins, get back in/turn it on and the sound works again. No idea.

11/28/2025

Nick, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 591-0500 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Fort Worth, TX

Greg G|2015 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

service associate was helpful and helped manage an unexpected repair

11/25/2025

Greg, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

GROVE CITY, OH

Deborah G|2020 Buick Enclave

Confirmed Service Customer

11/24/2025

Bill, the service advisor is great and everything was completed as expected.

11/25/2025

Deborah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREDERICKTOWN, OH

Nannette M|2014 Buick Encore

Confirmed Service Customer

11/24/2025

Their availability, skill and personal kindness have been to us for years. Thank you Mark Walenburg Buick.

11/25/2025

Nannette, thank you so much for the positive review! We hope you have a great day!

Business Response

GROVE CITY, OH

Matthew C|2026 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

Josh is very easy and great to work with. We have now bought 2 new vehicles from him.

JOSHUA MANTLE

11/25/2025

Matthew, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. We hope you have a great day!

Business Response

GROVE CITY, OH

Raman W|2024 GMC Yukon XL 1500

Confirmed Service Customer

11/26/2025

great

11/26/2025

Raman, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

Business Response

GALLOWAY, OH

Luther L|2025 Buick Envision

Confirmed Sales Customer

11/26/2025

Jeff Tucker and Mark Baysinger were the BEST! Thanks to Brian Gilmore and the Mark Wahlberg TEAM! Luther

Jeffrey Tucker

11/26/2025

Luther, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DUBLIN, OH

Kathy C|2022 Buick Encore

Confirmed Service Customer

12/1/2025

My service technician kept me aware of status of work. Waiting area was clean and comfortable. The coffee was perfect.

12/2/2025

Kathy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Dillon H|2024 GMC Terrain

Confirmed Service Customer

12/4/2025

Mark was very through in explaining exactly what was happening with my car and ensued I understood the protections it afforded me. His attention to detail was refreshing and very welcome

12/5/2025

Dillon, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OBETZ, OH

Delbert H|2023 GMC Acadia

Confirmed Service Customer

12/4/2025

Bill Price and staff recommended a service I had not thought about and I am grateful. I would recommend anybody anywhere take their vehicle to this location for Service. Thanks MW GMC!!!

12/5/2025

Delbert, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Business Response

COLUMBUS, OH

Alicia R|2026 GMC Terrain

Confirmed Sales Customer

12/8/2025

It was the best car buying experience I’ve ever had. I never felt pressured and I thought the pricing was very fair. This is definitely the only dealership I will use going forward. Dan Fleming did a fabulous job.

DANIEL FLEMING

12/8/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GAHANNA, OH

Toney M|2026 GMC Sierra 2500 HD

Confirmed Service Customer

12/8/2025

My parts were just thrown in my vehicle The tech did not put plastic or paper floor mats/covers in my vehicle during service. My bed cover leaks a lot! I think I’m going to take it to another GMC dealer to look at! I paid a lot for my parts and a whole lot for labor… I expected better!

12/12/2025

Toney, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 591-0500 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

PATASKALA, OH

Jeffrey P|2014 Buick Verano

Confirmed Service Customer

11/19/2025

The service representative was able to tell me quickly (7:30 am) that four tires needed to be replaced because of the age (one had a screw or nail causing a leak) and that it would be best for me to be shuttled because the tires would arrive much later in the day. The shuttle ride to and from were excellent. I was given an update that the tires would arrive later in the afternoon, then contacted when the shuttle was available. All other requested services were completed.

11/23/2025

Jeffrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Buick GMC of Columbus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

John G|2022 GMC Canyon

Confirmed Service Customer

11/21/2025

I dropped truck off the evening before and evening went smooth

CIRCLEVILLE, OH

Richard W|2024 GMC Sierra 1500

Confirmed Service Customer

11/21/2025

always great service when I go here

11/24/2025

We are so happy to read such a great review about Mark Wahlberg Buick GMC of Columbus! Thank you so much again for your feedback! We hope you have a great day!

Business Response

GROVE CITY, OH

Glenn K|2023 GMC Terrain

Confirmed Service Customer

11/24/2025

Great service and parts team outstanding service every time!!

11/25/2025

Glenn, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, OH

John F|2020 Buick Envision

Confirmed Service Customer

11/24/2025

Quick in and out

GROVE CITY, OH

Toney M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/28/2025

Good service Friendly & helpful I enjoyed the experience

Chris Sparks

11/28/2025

Toney, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

PATASKALA, OH

Tadele U|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/3/2025

Very good

12/4/2025

Tadele, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Columbus, OH

Robyn L|2024 Buick Envision

Confirmed Service Customer

12/5/2025

1

HEBRON, OH

Teresa R|2022 GMC Terrain

Confirmed Service Customer

12/8/2025

We have always had great service especially the service department. Bill makes sure our car is properly serviced and keeps us up to date with all other needed maintenance.

12/9/2025

Teresa, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Buick GMC of Columbus

Business Response

COLUMBUS, OH

Kenneth H|2025 GMC Yukon XL 1500

Confirmed Service Customer

12/8/2025

My service provider was awesome I have dealt with him 3 different times and he is always right on to take care of any issues you might have

12/9/2025

Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARYSVILLE, OH

Corey S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/10/2025

Jeff Tucker was very helpful throughout the process, handled himself in a professional manner and made it a great buying experience.

Jeffrey Tucker

12/11/2025

Corey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GROVE CITY, OH

Cherie N|2026 Buick Envista

Confirmed Sales Customer

12/10/2025

My Sales Consultant, Shenita Smith made my car buying experience extremely enjoyable! Not only was she knowledgeable, informative, and professional, she made it fun and comfortable. She stayed way beyond her hours to complete my purchase and she did it with passion. I came in with a plan and when my plan changed, she made it happen and I’m in love with my new ‘26 Buick Envista ST.

SHENITA SMITH

12/11/2025

Cherie, thank you for your kind review; we are happy to pass along your comments to Shenita here at Mark Wahlberg Buick GMC of Columbus! Hi, thanks for taking the time to leave a review.

Business Response

ORIENT, OH

Harold F|2016 Chevrolet Colorado

Confirmed Service Customer

12/12/2025

Mark Evan’s always takes good care of me at my appointments.

GROVE CITY, OH

Charles V|2025 GMC Acadia

Confirmed Service Customer

12/12/2025

I brought my 2025 Acadia in for it's regular service (oil change, tire rotation, etc.) As always the service staff of Bill Price and Mark Evans do an outstanding job of taking care of the customer. Loyalty matters, and that is why we continue to patronize Mark Wahlberg Buick/GMC. The service technicians should not be left out as they are well trained and do a fanastic job of making sure that regardless of the service appointment, it's done correctly and effciently. Charlie V

GALLOWAY, OH

Joseph A|2012 Buick Verano

Confirmed Service Customer

12/13/2025

Fast and efficient. Did a good job.

12/13/2025

Joseph, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Luther L|2021 Buick Envision

Confirmed Service Customer

12/15/2025

Terrific Team at Mark Wahlberg dealerships! Luther Liggett

12/15/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DUBLIN, OH

Gail G|2025 Buick Envision

Confirmed Sales Customer

12/15/2025

I called Mark Wahlberg to inquire about two Buicks I saw online and a manager forwarded me to a salesperson named Shenita "Nina" Smith. It didn't take me long to realize I had a very competent salesperson. Shenita went above and beyond all I could have asked for. She answered every question, returned calls promptly, went to another town to pick up my car and personally drove it to Columbus while texting me a picture of the odometer when she left for Columbus and the odometer when she arrived in Columbus. I always felt Nina had my best interest at heart. When she found out that I had a sensitivity to smells, she made sure no one had smoked in the car I was purchasing and told me she would not be wearing perfume when she drove my car and when we met to close the sale. She, also, talked to the Service Department to make sure they did not clean my car with strong smelling cleaning products. I talked to two other representatives during the new car negotiations who were very courteous, kind and knowledgeable. All said, Mark Walberg GMC and Buick gets a big thank you from me for great service with special recognition to Nina, who was the best!

SHENITA SMITH

12/16/2025

Thank you for your kind review; we are happy to pass along your comments to Nina and the team here at Mark Wahlberg Buick GMC of Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANSFIELD, OH

Delois P|2024 GMC Terrain

Confirmed Service Customer

12/8/2025

Great service

12/8/2025

Delois, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Sarah K|2026 GMC Acadia

Confirmed Sales Customer

12/8/2025

The process was simple and straightforward

SHENITA SMITH

12/8/2025

Sarah, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Marjorie M|2021 Buick Encore GX

Confirmed Service Customer

12/8/2025

Bill Price always makes every visit a pleasant experience.

12/8/2025

Marjorie, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

William P|2022 GMC 1500 Sierra

Confirmed Service Customer

12/9/2025

The service I needed done in a timely manner

12/10/2025

William, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

David M|2018 Buick LaCrosse

Confirmed Service Customer

12/10/2025

First time having vehicle serviced there and experience was excellent. Ease of availability on appointment, speed of service and courtesy of advisors was all very good. I will be back in the future!

12/11/2025

David, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Pete N|2021 Buick Envision

Confirmed Service Customer

12/11/2025

The service consultants working at this dealership are excellent professionals. Mark Evans, LENNY, and Bill Price are truly an asset to the dealership! Thank you for your great customer service! Pete Niño

COMMERCIAL PT, OH

Ernest B|2024 Buick Encore GX

Confirmed Service Customer

12/11/2025

Everyone was very nice and we were in and out in a very reasonable time! :)

GALLOWAY, OH

Joyce R|2021 Buick Encore GX

Confirmed Service Customer

12/15/2025

The team at Mark Wahlberg service department always provides excellent service.

GALLOWAY, OH

Marc S|2021 GMC Acadia

Confirmed Service Customer

12/18/2025

Bill in service went above and beyond to get us a rental vehicle while the service department was waiting on parts from manufacturer. So sad the turnaround time has gotten so bad.

12/19/2025

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (833) 591-0500 so we can assist you further.

Business Response

GALLOWAY, OH

Diane L|2020 Buick Envision

Confirmed Service Customer

12/19/2025

Bill Price is an extremely pleasant person and always takes good care of me and my vehicles.

12/21/2025

Diane, we're happy to hear you had such a positive experience with Bill! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GROVEPORT, OH

John S|2026 GMC Acadia

Confirmed Sales Customer

12/15/2025

Dan Fleming was courteous and explained things very well as we went through the process of buying my new car.

DANIEL FLEMING

12/16/2025

John, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

LOCKBOURNE, OH

Jeffery R|2025 Buick Envista

Confirmed Service Customer

12/15/2025

All was done well and in a timely manner.

COLUMBUS, OH

Daxston C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/16/2025

I had the pleasure of working with Nita who went above and beyond for me to make the right deal for myself and the dealership. It’s rare to go to a car dealership and meet someone who cares for their customer. Ms. Nita is special and really good at her job, please keep her around.

SHENITA SMITH

12/17/2025

Daxston, thank you for your kind review; we are happy to pass along your comments to Nita here at Mark Wahlberg Buick GMC of Columbus! We look forward to your next visit! Take care!

Business Response

WESTERVILLE, OH

Rebecca L|2024 GMC Acadia

Confirmed Service Customer

12/17/2025

They fixed the issue and they made sure I was always aware what they were doing.

12/17/2025

Rebecca, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLUMBUS, OH

Tomas G|2025 GMC Sierra 1500

Confirmed Service Customer

12/17/2025

I always have a great customer service experience at the GMC service center.

12/18/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROVE CITY, OH

Christina S|2023 Buick Envision

Confirmed Service Customer

12/19/2025

Efficient and thorough.

12/21/2025

Christina, we appreciate you taking the time to leave us this feedback. Thank you for choosing Mark Wahlberg Buick GMC of Columbus and we hope to see you again.

Business Response

GROVE CITY, OH

Megan W|2025 Buick Enclave

Confirmed Service Customer

12/23/2025

Mark in the service dept was greet to work with. Check-in & check- out was quick and efficient. He provided status updates during process. Overall a pleasurable experience

LOCKBOURNE, OH

Victor M|2025 Buick Envista

Confirmed Service Customer

12/24/2025

No comment

12/24/2025

Victor, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLIARD, OH

Carolyn P|2025 Buick Envista

Confirmed Sales Customer

12/24/2025

Josh was nice and very helpful.

JOSHUA MANTLE

12/25/2025

Carolyn, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. If you have any further questions, please don't hesitate to reach out!

Business Response

CARDINGTON, OH

Phong L|2026 GMC Canyon

Confirmed Sales Customer

12/22/2025

Fantastic experience from just a simple online inquiry from Louisville, KY to driving out of the dealership with the Canon AT4 a week later. Shenita, Wayne, and the rest team were great to work with.

SHENITA SMITH

12/23/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LOUISVILLE, KY

Timothy F|2018 Buick Cascada

Confirmed Service Customer

12/22/2025

Always great service.

12/23/2025

Timothy, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!

Business Response

COLUMBUS, OH

Bill E|2023 GMC Acadia

Confirmed Service Customer

12/22/2025

In for routine maintenence....friendly and fast, what more can i say

GROVE CITY, OH

Russell K|2024 Buick Envision

Confirmed Service Customer

12/22/2025

Fast. Great job

12/23/2025

Russell, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PICKERINGTON, OH

Kyle D|2021 Chevrolet Equinox

Confirmed Service Customer

12/23/2025

Prompt and friendly service. Excellent service staff at this dealership.

GROVE CITY, OH

Gerald M|2019 Buick Envision

Confirmed Service Customer

12/25/2025

received great service. Bill explained everything that need to be done and always done in a very short manner. will return

12/26/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Meriem D|2019 GMC Yukon

Confirmed Service Customer

12/26/2025

Bad experience I wish I didn’t go there

12/30/2025

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (833) 591-0500 so we can make your experience a positive one.

Business Response

GALLOWAY, OH

Linda W|2017 GMC Acadia

Confirmed Service Customer

12/31/2025

Bill Price is always helpful. He makes sure that all my auto needs are taken care of.

1/1/2026

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GROVE CITY, OH

Stephen B|2020 GMC 1500 Sierra

Confirmed Service Customer

12/31/2025

I appreciate Bills help in n using GM rewards

1/1/2026

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

COLUMBUS, OH

David L|2026 Buick Enclave

Confirmed Sales Customer

1/1/2026

Was easy to purchase a vehicle and the entire team we worked with were great. Had to drive over an hour to get there but well worth it.

DANIEL FLEMING

1/2/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREDERICKTOWN, OH

Lisa F|2024 Buick Encore GX

Confirmed Service Customer

12/24/2025

My car got serviced quickly and everyone treated me very well

12/25/2025

Lisa, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

Business Response

SPRINGFIELD, OH

Christopher S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/24/2025

Every thing taken care of correctly thank you!

12/25/2025

Christopher, thank you so much for your positive comments about Mark Wahlberg Buick GMC of Columbus! If you have any further questions, please don't hesitate to reach out!

Business Response

HILLIARD, OH

John S|2025 GMC Sierra 1500

Confirmed Service Customer

12/29/2025

Dan Fleming and the dealership were great to work with. I will buy more cars from them in the future.

12/30/2025

John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOCKBOURNE, OH

Scott M|2024 GMC Terrain

Confirmed Service Customer

12/31/2025

Very good service and clear communication

12/31/2025

Scott, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Galloway, OH

Christopher S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/31/2025

Great job thanks!!

1/1/2026

Christopher, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HILLIARD, OH

Mark E|2024 Buick Envista

Confirmed Service Customer

1/1/2026

They were nice and helpful.

1/2/2026

Mark, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GALLOWAY, OH

Nicole C|2024 GMC Terrain

Confirmed Service Customer

1/1/2026

Great

1/2/2026

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Derrick B|2026 GMC Yukon

Confirmed Sales Customer

1/2/2026

Great experience. Pat Mantle took care of us and made the process very easy.

Patrick Mantle

1/2/2026

Derrick, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Buick GMC of Columbus. If you have any further questions, please don't hesitate to reach out!

Business Response

OAK HILL, OH

Twyla M|2020 Buick Encore GX

Confirmed Service Customer

1/2/2026

Done a wonderful job thank you

1/2/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Mary C|2020 Buick Enclave

Confirmed Service Customer

1/7/2026

Great staff

1/8/2026

Mary, thanks for highlighting our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Donna R|2026 Buick Encore GX

Confirmed Sales Customer

1/2/2026

Great experience.

Jeffrey Tucker

1/3/2026

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

COLUMBUS, OH

Grady M|2021 GMC 1500 Sierra

Confirmed Service Customer

1/5/2026

Bill was very professional and kept me in loop on my repairs. Give the Techs a big thank you for getting the job done in a timely manner.

1/6/2026

Grady, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OBETZ, OH

Marjorie H|2025 Buick Envista

Confirmed Sales Customer

1/8/2026

I went in to look at the Envista but not planning on buying that day. Josh Mantle showed me the Envista and we took a test drive. It was exactly what I wanted. The process of the purchase was easy and I was pleased with the whole experience.

JOSHUA MANTLE

1/9/2026

Marjorie, Wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBUS, OH

Marjorie M|2026 Buick Encore GX

Confirmed Sales Customer

1/8/2026

Everyone I have encountered at Mark Wahlberg Buick GMC has been very helpful and professional. I will always recommend them to friends and family.

DANIEL FLEMING

1/9/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

COLUMBUS, OH

Kisha O|2024 GMC Terrain

Confirmed Service Customer

1/17/2026

It was great

1/17/2026

Kisha, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LONDON, OH

Mark B|2021 GMC 1500 Sierra

Confirmed Service Customer

1/18/2026

Bill in the service center is always a great help. He looks out for his longtime customers. It is always a great experience.

1/18/2026

Mark, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLUMBUS, OH

Rose L|2024 GMC Terrain

Confirmed Service Customer

1/19/2026

Service was done quickly and courteously.

1/20/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

BELPRE, OH

Anita C|2022 Buick Enclave

Confirmed Service Customer

1/19/2026

I was happy with the servicing of my Enclave

1/20/2026

Anita, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

Business Response

MC ARTHUR, OH

Stephen S|2024 GMC Sierra 1500

Confirmed Service Customer

1/19/2026

Mark kept me up to date during the whole process

1/20/2026

Stephen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MANSFIELD, OH

Sam C|2025 GMC Sierra 1500

Confirmed Service Customer

1/10/2026

First time, everything went great.

1/11/2026

Sam, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GROVE CITY, OH

Cheryl A|2026 GMC Terrain

Confirmed Sales Customer

1/14/2026

I come there because of my past experience with one salesperson, Dan Fleming. Very professional, patient, explains everything and takes the time to answer questions. He is an asset to Mark Wahlberg Dealership. Always goes out of his way while selling a vehicle. Very nice and personable. They need to recognize him as such!!

DANIEL FLEMING

1/14/2026

Cheryl, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Buick GMC of Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBUS, OH

Lisa H|2025 Buick Envista

Confirmed Service Customer

1/14/2026

Great Service consultant Marc..was preformed in a resonal amount of time.

1/14/2026

Lisa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROVE CITY, OH

Marilyn L|2025 Buick Envision

Confirmed Service Customer

1/15/2026

They got the job done and it was fine

1/15/2026

Marilyn, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LONDON, OH

Deborah F|2026 GMC Terrain

Confirmed Service Customer

1/15/2026

Very prompt, very attentive. Pleasant experience, as always.

1/15/2026

Deborah, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORIENT, OH

Michael M|2020 GMC 1500 Sierra

Confirmed Service Customer

1/15/2026

Did well

1/15/2026

Michael, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GROVE CITY, OH

Lindsay L|2017 Buick Enclave

Confirmed Service Customer

1/17/2026

It was fine but I don’t feel I should have had to pay for valve replacements on two tires I purchased in May, 2025. What happened to a warranty from the tire company or Wahlberg?? Not happy about that $135.

1/18/2026

Lindsay, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (833) 591-0500 so we can work towards a resolution.

Business Response

COLUMBUS, OH